beautiful stay among the vineyards

A lot of miscommunication among the staff, regarding the booking of an English vineyard tour. The booking was confirmed online but when we were there, we were told by one staff that there was no English tour that day or the next. We were then told by another staff that there’s an English tour at 5pm. And at 5pm, we were told by a third staff that there’s no such English tour. we were extremely disappointed by the poor handling of logistics. our trip was affected as a lot of vineyards in the area require booking of English tours in advance. we didn’t manage to book any in the end, as the hotel gave us such late notice of the cancellation of our English tour. we felt that the staff were very nonchalant about their mishandling of our booking as well, and did not offer any sincere apology.

The room was very pleasant including the bathroom, the view of the vineyard was wonderful and the breakfast excellent. Being a winery we enjoyed trying their wines at the wine bar with a lovely view of the mountains and bought some to take home. We enjoyed the dinner in the restaurant which was to class degustation style, more than we would have spent normally but the experience with the view from the dining room as well was worth the indulgence!

Stay was too short!

We had a premium room that had the most amazing terrace that overlooked the vineyards. A great place to roll out my yoga mat every morning. So peaceful. The breakfast was very good with a mix of cereal, yoghurts, fruit, continental, various breads and scrambled eggs & bacon. There were walks from the hotel and the receptionist booked us e-bikes to explore a bit further. The receptionist, Montesclaros, was the most charming, smiley person who helped with sorting out exploring and where to go. The wine tour was amazing, seeing how the family run business produces their wine culminating in the tasting of some of the wines. Point to note if booking to make sure it is English speaking as not all of the tours are.

A lovely boutique hotel with stunning views. We travelled in April when the weather was not so good but I could imagine August September here being absolutely beautiful. Having our pet dog with us was no trouble for the staff and we all felt very welcome. The wine was pretty good too. 😵‍💫

The hotel and the shop/wine tour were not very well aligned. This made for some confusion on our side and change of plans. To make matters worse we could neither taste or buy the locally made sparkling wine or even have it with our meals. 😳

Absolutely gorgeous property! The views over the vineyards from the rooms and the dining room were spectacular, and there are a number of areas around the grounds to stroll and explore. The staff were uniformly helpful, friendly and efficient. The rooms themselves were clean and comfortable, with nice large beds and good showers. Nice continental breakfast buffet. Unbelievable value for money overall.

Just some minor suggestions: the rooms should have proper refrigerators so that people can store and enjoy all the wonderful wine they buy! The menu in the dining room was rather limited. But these minor issues would in no way prevent us from returning.

The view was excellent. The room was good and very clean. The bathroom was good but the glass door (partially see through) was a bit random especially from a privacy aspect

The two evening meals were terrible. The first night was beef cheek that was unbelievably tough. The second night was described as lamb shoulder with the bone removed but it ended up as breast of lamb braised with all of the bones, gristle, fat and membranes. Most people sent their’s back…….but there was no alternative. These meals spoilt the occasion. We recommend to go out to La Guardia to eat!

The welcoming & the service from the front desk lady “Montes” was outstanding! The deluxe room had a very nice balcony with a magnificent view of the whole finca and the surroundings. Water & food bowls for our dog were placed in our room prior to our arrival. Great beds!

The tasting menu in the hotel’s restaurant didn’t match our expectations for a high standard hotel. The waiter was everything else than customer centric, and he even made the “mistake” to charge us for 3 menus when we were indeed only two. The shower in room 203 has no water pressure and needs maintenance.

The grounds and views from the hotel looking out to the vineyards were beautiful. The breakfast was fresh and delicious, notably the pastries and fresh breads. The location in proximity to LaGuardia was wonderful and offered a nice alternative for pinchos and a visit of a local village.

We wish we were able to take a tour of the grounds and vineyards, but there were not many options that worked for us. Only thing we could recommend is USB ports in the rooms, but a very minor point!

Very nice hotel on a beautiful location with stunning views on the winefields and surrounding area. The hotel is situated on a wine estate but offers separate free parking space in front of the hotel. It is separated from the winery itself. Very good breakfast.

We thought that some of the staff could be more friendly. We had diner in the hotel as well and missed the warmth. They simply bring you the dishes without any extra comments about the food or wine they brought.

We loved the location. Glass elevator with views of the cellar, views from the room, comfortable room and bathroom. Great value dinner with wine pairing

The waiter smelled of cigarette smoke and didn't speak good English despite tables of Germans, Russian, French and English guests. In the shop the staff at the till didn't offer any help when we went in and ignored us The receptionist didn't really listen or didn't understand. When we said we had a difficult journey with a big detour to avoid Valencia floods he said "wonderful "