The staff were excellent. I had difficulties with my hire car and the staff at reception were very helpful in solving my difficulties. Sebastian particularly was brilliant as was the young man on the desk on the morning of 9.8.25.

We were staying in the Miko area at the top of the estate. The entrance for vehicles was very difficult to find and to get into. The hotel should do much more to assist -perhaps by a system of valet parking The bistro restaurant was perhaps a little limited and disappointing in its menu.

Truly such a beautiful property. So eclectic and unique! Tucked away perfectly in the hills of Cotignac, but all the little elements of the property made it SO nice! Renovations are being done on the property at the moment, but despite that, we were not bothered whatsoever and it wasn’t in the way of how we used the hotel. The renovations that have been done are really well done and the service from the staff is top notch! It’s like a boutique hotel with each room being a little different from the next and the restaurants are SOO good! The property grows their own ingredients and uses them in their dishes! Truly couldn’t recommend this hotel more!!!!!

We visited Lou Calen for 5 nights for our mini honeymoon and it is so gorgeous! Perfect for what we wanted. The grounds are stunning and our room was beautiful. Very clean, well kept and good quality amenities. It was very relaxing and peaceful while also having the benefit of being in the centre of the village so we loved going out for dinner and drinks and then being able to retreat to our lovely room. The pool is so nice and we always found it to be quiet so plenty of sun loungers for everyone. The bed was probably the most comfortable hotel bed we’ve ever had. Love the focus on sustainability too. Cotignac itself is fantastic - a lovely little village, well worth visiting.

Breakfast is very expensive for what it is but we enjoyed going to the local bakery instead which is a short walk away. The pool is amazing but it would be great if it was easier to order drinks/food to the pool and if there was a more extensive menu. The hotel entrance when arriving by car is very difficult to find so be sure to read the instructions that the hotel sends you.

The whole experience was perfect and obviously very different from my last stay in the Lou Calen in August 1997 when my husband and I were purchasing a house in Cotignac. The beds at that time were ancient and lumpy, the plumbing was dodgy but the food was good! All the people who have worked on this project for so many years have my heartiest congratulations, it’s very special! I shall certainly highly recommend it and I plan to return! Laura

I thought continental breakfast (tea/coffee and toast) should have been included considering the cost of the room!

All of our wedding stayed in Lou Calen during our wedding at Chateau Robernier. We stayed there a few nights after. The rooms are spacious - especially the top level rooms in the small turret and the cave bedroom and shower. The pool area is wonderful and the location is superb. The water bottles and room amenities are also great and the staff are courteous when you can find them.

Considering the cost the breakfast we still find very poor. We stayed in 4 places in the 14 days we were in France and Lou Calen breakfast was by far the worst. For a hotel of this price point and breakfast cost they really need to start offering hot items and a kitchen to cook eggs or meat as guests request. To have a basic continental breakfast and some microwave scramble eggs isn't ideal.

Gorgeous place . It’s so beautiful you want to stay in and spend more time on the property. Staff are very nice. The young man working the night shift was so kind . Not only carrying all our luggage to our room, but also by 7:30 in the morning , he had printed a long list of all the surrounding little cities we could enjoy exploring during our stay.

Stylish peaceful hotel on the centre of the village of Cotignac- there are massive grounds behind the hotel with 2 restaurants, 2 swimming pools and many gardens. Bedrooms are beautiful- we stayed in La Casoule with a balcony and beautiful view. But there are many great options across the grounds. V clean and well maintained.

Nothing- it’s perfect

Lou Calen is a very special place offering a truly unique experience. The attention to detail in the extensive grounds and accommodation is exemplary. It is a sensory delight. The staff are wonderful and the food is outstanding especially at their amazing restaurant. I would highly recommend and we will definitely be back!

Its location and facilities.

Hiking up hill through the gardens to our room through the gardens. Only because I’m 76 and not as fit as I once was.

We were quite positively surprised by the hotel’s simply magnificemt estate. It all started with the very first impression, the warm welcome we received from the recepcionist. Our rooms were perfect and decorated with real taste. The estate is at short foot walking distance to one of the most charming villages we ever visited. We will come back one day, for sure!

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