Wonderful experience in this hotel. Staff was friendly and rooms were clean and neat. The thing we enjoy the most was our breakfast experience with Lori. She is wonderful, attentive and was always on top of the service. She even prepared some snack bags for our kids for our long trip we had ahead. I would definitely come back to this hotel.

We didn't like the fact that there is no pool in the facilities but they offered us some coupons for the Millennium Centre which is only 4 minutes away from the hotel. The kids had a great experience at that place.

My cat and I enjoyed a nice quiet, cool, comfortable room. Lots of space. Nice and clean. My cat loved the window ledge because he could watch the birds in the trees. The breakfast was outstanding. The whole experience was a great way to start off any day. :)

The ice bucket(rot smell/mold. I would place the ice buckets upside down with lid off. Plastic bag on top of bucket. tv went funny the next morning. Had only one channel. For most people that is such a minor issue. It is a very minor problem. However I am a couch potato.

This is our second time staying here for kid-free time and it was just as good as the first. Both times we have been happy with everything! The beds are comfortable, the rooms are clean and well stocked and the staff are all awesome! Although I have yet to get up in time, the breakfast that they offer looks fantastic.

The only issue we had this time was that our hot water wouldn’t get hot in our room.

Location is excellent for those traveling on the Yellowhead. Close to shopping and restaurants. Room was clean, comfortable and the heating/cooling system is very quiet.

It's often customary to present ID to verify that you are the person who will be occupying the room. What is not customary is for staff to copy information from your drivers license onto their database. I don't want that information on any hotel database and will not allow that to happen again.

Very friendly service and efficiently looked after when we checked in. The room was nicely appointed. Comfy beds. Appreciated the armchair; used it for reading while my wife used the writing desk. Appreciated the use of refillable containers in the bathroom for hand soap, lotion, shampoo and conditioner. Beats the heck out of those wasteful little packets. Good breakfast; really liked the omelette! Got my day off to a nice start before we headed out to Elk Island Park for a day of hiking.

Generally very happy with our stay as the service and accommodation more than met our expectations. At breakfast, I noted the dining area staff went out of their way to take care of shortcomings in available items.

The Staff went out of their way to make sure everything was well done. The room was spotless and very comfortable. The Front Desk Staff were always pleasant, and so helpful. The breakfast buffet was excellent; something new every day. A very easy location to access wherever you were going.

Nothing.

Front desk staff were amazing. Can't remember her name but she called me 10 minutes after getting my room asking if it met my expectation - sure was. When I checked out, she tried calling me to let me know that I left my sweater behind. Luckily I was in the cafeteria and they tracked me down. So nice of them to provide that personal touch. They remembered my name the whole stay which was nice as well.

Nothing

We always stay here when are in the area for any concerts or events . Clean , comfy and good value . Staff are always very friendly .. only downside is the tv has no guide , sounds like nothing but makes it hard to find anything to watch at night before bed .

Breakfast was too late in the morning for my schedule. Room was great money value. Room was exceptional with the bath amenities. The bar counter was a great and simple conversation location. Will return for another visit.

electrical outlets were well worn making it difficult to plug in electronic chargers and accessories

We have stayed at this property several times, so that is a testament to our satisfaction with the property. The rooms are comfortable and nicely appointed, however all rooms done have large tv’s. The breakfast is fantastic and would certainly cost upwards of $15/person at a restaurant. The hotel is very conveniently located in Sherwood Park, close to main arteries and the highway. If you like to walk there are restaurants and even a brewery within a 20 minute walk. This is now our go to hotel when visiting family.

I wish it was a shower in the bathroom and not a tub.