EVERYTHING, absolutely everything was fantastic. From our airport pick up to our drop off, everything exceeded our expectation. Our room was up graded to a suite, which was an incredible surprise, and generous gift, thank you! The suite was very spacious, with sea views, comfortable bed, luxury bathroom. Generous amount of complementary water in the room Access to the sauna and spa bath Buggy transport on site - just call reception and a buggy will pick you up & drop you off within minutes (anywhere within the hotel grounds, which is quite large and hilly) Beautifully manicured gardens, gorgeous pool, and a separate pool for children The breakfast buffet was excellent, fresh and extensive choice Ordering food by the pool or at the beach was easy, and the food comes delivered in a large closed bento box - clean, and hygienic, very good idea. Polite, smily and friendly staff!

This is probably the only thing ... The hotel restaurants are open to outside guests. On one occasion, having rowdy bar drinkers (jumping in the pool!) close to our table really did spoil the dinner experience a bit.

All things

Flexibility in checking in and checking out...check in exactly at 3 pm and check out exactly 12... If you came early no chance to get you in before 3 pm!!!

The room and beach

Would be nice to have more pool space and larger or more pool side bar

service is exceedingly good, staff is superb, food was great

It was packed with Chinese tourists and children, making it all rather nightmarish. Vastly over-priced given the circumstances. Was stung by jellyfish while swimming- the lifeguard said "it doesn't hurt much" which was rather obnoxious.

My stay at the Ritz-Carlton, Langkawi was nothing short of exceptional. The breakfast buffet was delicious, offering a wide variety of high-quality dishes. The staff across all sections of the hotel were extremely supportive and attentive, ensuring every need was met with care. The resort is set in a fantastic location, offering stunning views and a serene atmosphere. The room facilities were top-notch, and the beds were by far the most comfortable I've ever experienced. Truly a luxurious and memorable stay!

We couldn't fully enjoy the terrace due to the presence of monkeys, which made it necessary to keep the doors shut at all times. Additionally, all transportation within the resort is via golf buggy, which can feel a bit restrictive. The beach and pool areas close quite early, around 7 PM, limiting evening relaxation options. Lastly, the restrooms lack bidets, so you have to request them to be installed.

Facilities, comfort of the room

All activities should be included ( kids club activities and beach activities ) , it would be better to adjust the rooms price and don’t charge these kind of activities separately. Staff at the beach could be more efficient , only one day they serve fruit at the beach and for water it was us that have to go and refill the glasses.

Stayed there for 4d3n for my birthday at the beachfront villa with pool, and the entire experience was nothing short of amazing and special. All staff were so friendly and the birthday surprises kept coming! Villa (and pool) was super clean and well maintained, food was decent, views were fabulous.

Nothing in particular but would be better if theres a bigger beachfront/private beach

Probably one of the best hotel breakfasts I have ever had! So many food choices and I ate different things every single day! Hotel is very easy to reach to from Langkawi airport. The room was incredibly spacious and felt super clean! The facilities around the hotel are also very well kept and everything looks beautiful! One of our highlights was the beach area - super quiet and peaceful and very well equipped: enough sunbeds, paddle surf and kayak available, refreshments... The restaurants we tried were very good, specially Hai Yan

Only one negative comment... I asked the staff at the Beach Grill (restaurant by pool and beach) if I had to book a table to eat there and they advised I had to. Booked a table for the day after for lunch and requested one the tables specifically with views. Got there in time for the booking and the table was free and clean - I asked for the table mentioning I had a booking and they asked me to wait. Another family arrived 5 min after us and they gave that table that was meant to be for us leaving us with only tables at the back or the bar available with no view.. ended up not eating that day

The staff was incredibly friendly and taking our son's allergy seriously. At every restaurant, they were informing us about what food are safe for him to eat. The staff at the beach bar even went above and beyond making a dairy free oreo oatmilkshake when they learned about his dairy allergy. The rainforest junior suite was comfortable and large enough for to adults and two toddlers. Beautiful beach and nice pool

The rooms should be properly cleaned with a vacuum cleaner and a mop during the daily clean. This sticky roller that's currently used, just pickks up dust and hair, but anything heavier like crumbs etc is left, which felt quite dirty after a week of staying in the same room.

A Truly Unforgettable Stay From the moment we arrived until the day we reluctantly departed, our experience was nothing short of extraordinary. This destination stands as the pinnacle of luxury and hospitality, surpassing any previous accommodations we’ve encountered. Impeccable Service The staff’s dedication to excellence was evident in every interaction. Each team member, from the front desk to the housekeeping staff, went above and beyond to ensure our comfort and satisfaction. Their warmth and attention to detail made us feel like cherished guests throughout our stay. Luxurious Accommodations Our room was a sanctuary of elegance and comfort. The tasteful decor, coupled with modern amenities, provided a perfect retreat after a day of exploration. The meticulous upkeep of the room ensured a consistently pleasant environment. Serene Beach and Pool The beach offered a tranquil escape, with soft sands and crystal-clear waters inviting relaxation. Similarly, the pool area was a haven of peace, providing a refreshing setting to unwind under the sun. Exquisite Dining Each meal was a culinary delight. The diverse menu catered to all tastes, with each dish prepared to perfection. Dining was not just a necessity but a highlight of our daily routine. A Special Experience As guests who typically opt for more modest accommodations, this stay felt like a rare and cherished indulgence. Every aspect of our visit was thoughtfully curated to provide an exceptional experience, leaving us with lasting memories and a desire to return. Thank you so much to all the staff for making our stay so special, particularly Khadga for making our room so fabulous and adding some wonderful personal touches!

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