We were quite pleased with this hotel. Check in and check out were very easy and the staff polite. The hotel and particularly our room was very clean. Breakfast was great and exceeded our expectations especially as we had 3 kids (omelette, breakfast sandwiches (egg McMuffin type), porridge with available toppings, cereal, fruit (bananas, tangerines), yogurt, toast and bagels, packaged muffins, juice, and coffee). Parking was free and plentiful. The hotel seemed to have a nice pool and small gym although we did not use during our stay. Family friendly hotel with a kitchenette including a fridge, microwave, dishwasher and some bowls/cups/cutlery which were great to have.

The hotel is new and clean. The wi-fi is not good.

After a long day, I was extremely tired at checkin and I forgot the pin codes of my credit cards. I was told that I cannot pay in any other way (?!) and I might also look for another hotel (even though my booking was for 8 nights). This is totally unacceptable behavior from a front desk clerk. You'd better train your people and try to accommodate well your clients. You exist thanks to us.

Good location. Good room size.

Housekeeping only laid the bed on Day 2. They made it a point of duty not to touch the dirty plates in the sink despite being stated as what needed to be done. Breakfast options could be better. The air conditioner seemed to be blowing air that smelled like urine.

The property was a perfect blend of elegance and comfort, offering immaculate cleanliness, stunning decor, and a serene atmosphere that made my stay incredibly enjoyable. The attention to detail in every aspect, from the luxurious amenities to the beautifully landscaped surroundings, truly exceeded my expectations.

Nothing

Location was perfect for our visit, not far from the airport and the local areas of Brampton/Bramalea/Mississauga. The rooms were much larger than we expected, including a kitchenette and lounge area. The inclusive breakfast was wholesome and filling. The on-site laundry facilities were a bonus along with the swimming pool.

Late at night when the hotel was full occupancy, it was difficult sometimes to find a suitable place to park.

The staff were very helpful and friendly. The suite was perfect for our family.

Not much you can do about it but the location as there wasn’t much in the immediate area for us to do as a family on holiday.

The property was easy to find and access. The room was huge and very much like an apartment. The staff went above and beyond for us at check in. It was our first stay and it was only one night but they treated us like we were regulars..

Parking was tight and I wish breakfast was on a little longer than 9:30am. But I did notice that someone came down after the breakfast hours were finished (approx. 20min)and they closed the curtain and they allowed them to eat.

We all shared and the bedroom was like a dormitory which suited the purpose. There was a curtain to give privacy. Sharing was not a problem as the room was very airy and spacious. 20 min walk to Walmart and other shops , albeit across a busy road. Near the airport.

There was no where to sit for breakfast.

Friendly and helpful staff. Clean lobby and elevators. Well equipped rooms but you have to ask for an electric kettle to make tea (quickly supplied though). Comfortable beds and clean room.

Very noisy air conditioner. Disappointing breakfast options.

The housekeeper was great, she took care of making the bed, vacuuming and added towels after we left the room.

I didn't like the fact that the heated pool wasn't as warm as it should have been. I think they were working on fixing it.