The property is clean and well kept. The restaurant is good with good food options. The items in the minibar are reasonably priced with no major markups unlike other hotels. This is my 3rd visit over last 12 years and seems the place has been renovated.

Stray mosquito issues in the restaurant but can be overlooked. They could also have a fibre glass partition in the bathroom. Otherwise the entire bathroom gets wet if one takes a shower.

All the staff were excellent 👏 From the reception to fnb service Vinoth and manivaan took good care of us at all times in the restaurant and the service was excellent and quick Front desk staff also were very helpful and welcoming ensuring we had a comfortable stay

We had an issue with no water when we checked in but it got sorted out later

breakfast was good Quality of food could be increased Can think of managing tables per person and on more frequent basis to check if the customer needs something more

Can improve the food quality wise Can improve on the bars complement snack option, and its taste, they all taste the same

I have been a regular at this property for over 15 years. (2-3 times a year) This is a flagship property in Velankanni.

Over the years the property’s infrastructure quality has decreased. Rooms look tired, common areas and bathrooms need a face lift. Refrigerator was old and not working. It was replaced by the staff, however it still wasn’t working.

The rooms were just fantastic. Thanks to Booking.com we got a free upgrade to the Grandeur Suite and the ambience of the room, spaciousness and the room amenities were truly fantastic. The room service was quick and helpful. The staff were friendly and the hotel was conveniently located to the church too (just around a km away). The hotel arranged for an auto pick up to the church too which was again very convenient. All in all a truly great experience.

Nothing much to complain.

The amazing staff. The entire team, right from the front desk, the F&B team, everyone, was so amazing. The politeness, the helpful nature, and everything of the team were so positive and awesome. The team is a true asset for the organisation. Way to Go Team. God bless you all.

Everything was perfect. No complaints.

it’s away from busy area and also last times stay was comfortable

nothing in particular but informed the Management that they need to have a room weighing scale or any other scale upto 15 kg measurement to weigh your luggage especially when traveling in Domestic flights the permitted main luggage is upto 15 kg

Staff were very friendly and provided all requirements quickly. Food in the restaurant was very good.

No a major concern but - TV needs upgrade since I had kids and needed to keep them entertained for sometime - showers area need a partition as water falls all over the floor

The staff in particular were very courteous, always ready to assist and very pleasing. Breakfast spread was good enough. The room too was good and bathroom especially was very spacious . Thank you

Nothing that I can think of

- Clean rooms and well maintained - Amenities inside the room are great(Even Toothbrush/paste is provided) - Good shower - Good breakfast buffet - Friendly staff - Don't forgot to visit the backyard behind the pool - Restaurant food is tasty (Virundhu)

- Outside food not allowed