Great hotel for foreigners. All staff spoke English, and the concierges and manager went above and beyond to support our requests. They helped us decide our itineraries, bought event tickets, and even wrote down the dinner order before we went to restaurants! Rooms were spacious and clean. The hotel has a Starbucks in front of it and is a 5-minute walk from a street full of dining options and a metro station. Most attractions are close by with a short taxi or metro ride. Bonus - the kids got a little panda stuffed toy as a souvenir at the end of our stay.

Excellent value for money. Quiet well-designed fawn coloured room. No grey! Nice size bathroom. Very good room service. Tasty and prompt. They made me Western style chicken and vegetables. Nice! Friendly staff. Good spa masseuses too. I loved that the reception is open all night. I arrived at 1*30am and all the bright lights were a welcome sight. A definite thumbs-up. 👍Recommend.

Please ensure that the bedroom lock card is activated for use before the customer leaves the reception area. I had to return. I was already tired (I arrived at 1*30am). This made me more tired! Please - my thinking - IF a customer has to return to get the lock card activated, that customer must be attended to immediately, not made to wait behind other visitors, especially if those visitors just started their check-in procedure! I was very happy with my experience at the hotel. But this one incident did not start the experience well. And a 'sorry for the inconvenience' would have been professional. But I did not receive this.

Nice setup of the room, nice swimming pool and sauna area, but we most liked the outstanding service of the hotel reception and travel & leisure advisors. They gave very good sightseeing recommendations and helped with ticket and transportation bookings. We had a great time in Chengdu, thanks a lot!!

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Very clean and spacious Hotel close to main attractions of the city. Very helpful staff and management made me feel very much taking care of Howard and Victor were the most memorable staff members and very knowledgeable. Arranged a lot of things for us. Sauna, sports gym and swimming pool are excellent as well.

Nice hotel with nice rooms. Great breakfast! We have enjoyed the stay.

The pool is much smaller than it seems on the picture.

Excellent location, very nice room and helpful staff! Nothing to dislike. Good value for money hotel.

All ok

Very friendly staff, great location, fantastic gym.

Room facilities are good, location is fine

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