The staff and owner/manager handled the situation I made for this trip. After 23 days traveling places in Mexico, I made a mistake on the reservation. I contacted Booking.com and Oliver from the hotel handled and helped me resolved the situation. I really appreciated!

Nothing really, it met the expectation from what the pictures and review I saw from booking.com. I really like the location as I always look for whenever making hotel reservation as a solo traveler. Location and safety. I like walking as my daily therapy and this place is situated between Zicatela Beach and Punta Zicatela, plus right few meters away from a great market. Zicatela Marcedo, I find many things there including affordable food/drinks. I also stayed in La Barra before this place, which also I had my review here.

Staff was phantastic, we arrive nearly in the morning with the night bus and they let us in the room right away, left with a night bus again and they let us stay in the room longer for a final shower. Super close to the beach and real nice place.

WiFi was pretty unreliable and lacked very often Very bright and cold light in the room, a warmer light would make staying in the room in the evening way more comfortable

Super nice,helpful and attentive staff, well sized and clean room, great AC, hot water, location is amazing (just across the beach and kind of “underneath”/behind the big Zicatela Market.

There’s a construction site next to the hotel but if you’re not planning on staying inside the room all day it shouldn’t bother you.

the room was wonderful. the bed was super comfortable. best shower in all of Mexico! very clean. AC was an added bonus. hotel is a bit out of the main area so nice and quiet

there are no other amenities at the hotel: no kitchen, no drinking water, no outdoor seating area.

The staff were super friendly and very helpful. The rooms were very clean. It was in a great location to the Mercado and we enjoyed the short walk to Zicatela.

I would love to see it when they are done and there us more of a yard space.

The staff were very friendly and helpful. I liked the location, close to the beach and Zicatela, La Punta and El Mercado.

I look forward to the site having finished grounds, a nice yard area, that would make it ideal!!

Great location right on the beach with a market behind the hotel with all sorts of foods and smoothies etc and a bakery. We were backpacking so looking for social experience too, every day we just walked 15 minutes to LaPunta to socialise at the other hostels but it was nice coming back to a nice hotel with a double bed each after wards. Great air-conditioning and the staff are really helpful and friendly. The cleaner is really hardworking and the place is spotless. Definitely recommend even if you are a young backpacker.

Good central location on Zicatela. The building is brand new, so the rooms are clean, modern and everything works well.

The walls are paper thin so you can hear noise from other guests. The location itself, however, is very quiet.

Almost everything was excellent, really.

The only downside is that the noise insulation is very bad, so you can basically hear everything that‘s going on in and around the hotel.

Cute clean comfortable hotel by zincatela. The staff were all super lovely! our car broke down the receptionist went out of his way to help us find a mechanic

could use mini fridges or a kitchen