“When it comes to breakfast, it was good enough with everything — the buffet spread, quantity, and quality were all satisfying. The rooms were very clean, though not entirely neat. Overall, it was a very nice experience.” The food quantity and quality were the best I have experienced so far in any hotel. The portion size is excellent — food for 2 people can easily serve 4. For both quality and quantity, I would rate it 10/10. Special Mention: I would like to specially mention two restaurant staff members. The first one (unfortunately I don’t know his name) was very soft-spoken and extremely humble. He supported us throughout our time in the restaurant and made sure we were comfortable. The second staff member, Ms. Anjani Singh (if I remember her name correctly), was also very kind and courteous, and we were quite impressed with her hospitality. I must say, both of them are true assets to the hotel.

Two things which I personally did not like: Wi-Fi: The Wi-Fi facility and password were provided by the reception, but it did not work at all. We tried to connect multiple times but were disappointed. I even discussed this issue with the team, but no satisfactory solution was provided. Eventually, we had to let it go and use our own mobile network instead. Restaurant Waiting Time: The waiting time after placing a food order was unreasonably long, which is quite unbearable. If someone orders food at the restaurant, it should be served within a reasonable timeframe. Alternatively, the staff should inform the guest in advance if the preparation will take 40–45 minutes, so the guest can prepare accordingly.

Helpful staff. Unfortunately, my wife came down with the stomach flu, but they called a doctor within 20 minutes. The chef accommodated our customized food requests and prepared very tasty meals. There was some drilling noise from the rooftop pool that disturbed us, but they promptly moved us to a lower floor. All in all, a very good stay.

The name Madin neither sound familiar nor it sounded like a top end property. When I reached the hotel, I was pleasantly surprised to such a well maintained property which is used by international travelers also. The facilities provided are high end and the staff are well mannered, welcoming and helpful to the guests. It is also centrally located and very convenient to go to the main attractions of the city of Varanasi. I really liked the size of the bathroom in our room and the facilities therein.

1. Rooms could be a bit more spacious. 2. Breakfast - I think spread is great. However, the taste of the food items can be improved, e.g., Masala Tea and Puri Subzi can be improved. The same items that you get in the alleys of Varanasi city are much better.

It’s nice property at the right location. I travelled from Delhi to Varanasi, feel much relaxed while standing under shower. Water is so good and refreshing.

All front desk and supporting staffs need proper training and orientation. Since it’s a pilgrim spot, understanding scarcity of rooms, charges unjustified; not matching with the profile of the property.

The hotel ambiance was good. The room was spotlessly clean. The location was good but a little bit far from ghats. There were a variety of options available in breakfast. The food was excellent. I liked the restaurant service. It's right next to JHV mall.

Service was good, but it could have been better if there were no delay in room service, but they were quick to respond on call after giving a reminder.

Staff was awesome ! Special shout out for Nitin and Rajkumar at Front desk; Javed and entire team in the restaurant and Chef Madan for his special culinary touch ! Stupendous service. Always smiling and cheerful.

View from one room ! Second room was on the other side and had a good view.

It was really nice. Friendly and helpful people, nice and clean room, a good Swimmingpool, good breakfast and dinner. We are really happy to have booked this Hotel. Location is a bit outside of City center but if you know the center of Varanasi you understand that this is absolutely fine. Vivender cleaned our room, very nice and handsom person

Clean, comfortable hotel. Very friendly staff. Excellent tasty food and a wide selection.. What else do we need?! We almost booked in a 5 star hotel elsewhere, but unfortunately they didn't have walk-in shower, which we were looking for elderly parents. I would rate Madin as 5 stars!! Well done, staff and management 😁

Hallway carpet needs changed! Bumpy in places, possibility of tripping 🥴😕

Staff well trained, food exceptional, 24/7 in room dining definitely a bonus.

Bit of a distance from the main attractions and the Ganges river but rickshaws are easily available outside.

5star hotel in full Spacious bright and clean room Comfortable bed and pillows Good & varied food both for breakfast and for dinner WiFi good Gentle staff Need a taxi to get to the main city attractions, but closed enough to airport and very close to train station But quite around (in between two big green areas)

Nothing