The hotel has a lovely big indoor and outdoor spa with great facilities perfect for summer (and, from the looks of it, winter); it’s located in a nice spot in Seefeld with great views and sun for most of the day; food with the half board is decent across breakfast, lunch and dinner; the hiking tour with Michael was excellent

not sure if the hotel had a recent change in staff but the service in the restaurant (for both breakfast and dinner) is not currently up to a 5* level. There were exceptions including Bran***, the bar team and the general restaurant management, all who were excellent, but the general service across the team was not up to standard. Orders for drinks and food got repeatedly forgotten or wrongly noted down, staff was publicly arguing witch each other (and at one point swearing) and the staff asked some pretty personal questions unprompted.

We had an amazing stay! It was great to see that the high standard is being maintained - on cleanliness, attention to detail, staff friendliness and everything else. All our wishes and requests have been fulfilled and everyone was super nice and attentive

The breakfast was amazing. They had an excellent buffet available with products from local farms like meats and cheeses. There was a juice room where you could make your own fresh pressed juice. A huge bread bar with jams, butter, and a slab of honeycomb you can cut right into. Staff served eggs and other basic breakfast dishes to order along with tea and coffee. The breakfast room was bright and airy and the perfect place to start the day. The spa was also amazing. There were so many different spa areas, some nude, some not. It was a very nice balance depending on what type of spa experience you were looking for. They offered us welcome drinks with some finger snacks. Tea and cake hour in the midafternoon. We received a thank you bag with goodies upon our departure. The dinner was really excellent and they also had a delicious and intentional vegetarian menu. One of my favorite things was watching the sunset over the gorgeous snow covered mountains while relaxing in the outdoor jacuzzi. It was a truly memorable experience. Oh and dogs are welcome.

The hotel is shaped like a long narrow crescent and there are different elevators to get to different areas of the resort. So it was a bit confusing at times. But what I didn't like the most is that I didn't book a longer stay.

The staff is the true asset of this property. Always friendly, hospitable and so service minded. The Spa is very great, the food quality as wel.

Our room was a little outdated and the bathroom really needs maintenance. It has a 5 star rating, but for luxury travellers this can be somewhat surprising; for guests being used to luxury hospitalty protocols and systems, Sacher is not one of the Aman/Belmond/FourSeasons/Mandarin structurered hotels; first we had to get used to that, but the people have their own way of working and they are absolutely worth their rating in their own specific Tiroler-luxe-hospitality way.

beautiful decor and very very clean and still “homey”. you feel like you’re “alone” so very private and excellent staff. the new junior suites are absolutely stunning - perfect for a romantic getaway :) the private spa (we booked for 4 hours) was perfect, only thing missing in my view is the possibility to shower.

honestly, i expected at a leading hotels of the world establishement that when we arrived by car (around 9pm) somebody would come out and help us with the luggage but nobody did… at least at the reception they then offered to park the car which was nice. the daily cleaning - i think that the staff should be more aware of when people are not in the room to clean it - example: we had the “do not disturb” sign out untill 11AM then went for a 2 hour walk and put the “please clean room” sign out - when we got back the room was not cleaned… a bit below expectations there to be honest.

We’ve just returned from an unforgettable two-night stay at Alpin Resort Sacher, and I cannot emphasize enough how exceptional our experience was. Our small group of girlfriends celebrated a milestone birthday, and this stunning hotel exceeded every expectation. From the moment we arrived, we were enchanted by the exquisite design, impeccable attention to detail, and the luxurious atmosphere. The decor is opulent and inviting, and the property is immaculately maintained. A special mention must be made of the heavenly scent that fills the air—truly a signature touch. We opted for the half-board package, and every meal was a gastronomic delight. The 5- or 7-course dinners were delicious and beautifully presented, and the wine selection was wonderfully diverse. The cocktails were some of the best we’ve ever had, particularly the Cosmopolitan 1934, which I highly recommend! The evening entertainment was the perfect blend of sophistication and subtlety—ideal for enjoying conversation after dinner. During the day, we explored the hotel’s expansive spa, taking full advantage of its remarkable amenities. The full-body massages were heavenly, and trying cryotherapy was an exhilarating experience. Not many resorts offer such a comprehensive range of treatments. The standout aspect of our stay was the exceptional service. Every member of the team went above and beyond to ensure our comfort. Even our housekeeping attendant was kind and friendly, greeting us with birthday wishes. A special thank you to Brandon, our waiter, whose warmth and attentiveness made every meal more enjoyable. For a group of women with discerning tastes, Alpin Resort Sacher truly exceeded our expectations. We give it a resounding 10/10 and will wholeheartedly recommend it. Thank you for a luxurious, memorable weekend we will treasure forever.

It is our second time back and we will be back again! This is a beautiful resort maintained to the highest standards. The rooms are decorated beautifully in Alpine style and enjoy wonderful views of the Alps. The outside areas are expansive wonderfully gardened with so many differest pools available to the guests. The inclusive hike with Michael is wonderful. He is so kind and funny and is such a professional guide. The service is impeccable. I would especially like to note Amy who was so professional and also gave us a recepie for the Spaetzle which we enjoyed in soup. Finally the food is devine, presented at a Michelin Star level. We have rearly gone back to hotels, but this place is definately worth coming back to!

atmosphere, staff friendliness, nice location

Noisy during 13-15hrs because of the cleaning lady Spa massage was super poor. We had 2 massages (my husband and I) and the level of quality was very poor (no finesse to work on muscles, lack of basic understanding on how to do an aromatherapy quality massage, room was quite cold, full lights on etc.

the overall ambience is very welcoming. the spa facilities are great and kept spotlessy clean, with plenty of lounge areas. the meals are good, although the bar, in paricularl the cocktail selection, is in my opinion rather ‘limited’ compared with other 5* hotels. staff are attentive, particularly Moni in the Max Restaurant, she is superb, friendly, polite and efficient. The massages and cosmetic proceedures were good.

having visited when it was still the Astoria and now that it belongs to the Sacher and Leading Hotels of the World, it is missing an element of the perosnal. it feels more corporate, especially during the booking process where it felt they wanted to up-sell and not offer the option which was specifically requested, despite asking via mail a couple of times.

Unfortunately, the quality of the kitchen is no longer as it used to be. It's still OK but of rather average quality and not outstanding any longer. The beautiful outdoor sport pool has not been repaired yet.