This hotel was really very nice. The staff were charming and helpful, particularly the reception staff. We didn't use the pool which looked very pleasant. We did use the free bicycles to ride along the river cycle path and into town, they were not well maintained but did the job. The bed was comfortable, the shower great and we had a lovely balcony overlooking the river and enjoyed a good dinner and breakfast at the hotel on the patio overlooking the river. The staff kindly did us a vegetarian dinner which was much appreciated.

It is a quirk of mine that I always check my route out of multi-storey hotels should there be a fire/emergency. It helps me feel safe. In this instance I was horrified to see the stair well was blocked behind the fire escape door with spare furniture on all the levels down to the ground floor. Not good at all.

We stayed at Fortune Riverview for just one night but very much enjoyed our stay. The staff were very helpful and spoke excellent English. They arranged us a transfer to the border the following morning that was cheaper than a tuktuk in town would have been. The room was probably one of the best we had in Thailand, clean, comfortable and spacious. The balcony had wonderful river views and we enjoyed our evening sat watching the river and Laos slowly descend into darkness. Breakfast was great, good options and decent coffee. My only ask would have been for some fried rice as well as boiled rice just to add a bit of variety. Otherwise well worth picking as your stay if you want to break your journey to/from Laos up!

Nothing major, the only small gripe would be that the hotel restaurant prices were high and options limited. We ended up having to adventure into town to find more reasonably priced food which is a shame as we would have liked to have had dinner here with the view!

The room was very nice, with a nice view on the river and the staff were very nice. Before going to stay in this hotel I stayed in The heritage hotel in Chiang Rai, which was a real disappointment. It is rated as a 5 stars BUT IT IS NOT !!!!! and the reception were not friendly or helpful. So it was a real joy to have a very nice Hotel The fortune riverview and friendly staff. With my job I travel all the time all around the world so I know what I should get !@@!

Breakfast should start earlier, at least 6.30 am

The location was to die for, a spit from the bus station (don’t get a tuktuk/taxi) literally 7 mins walk, unless u have loads of bags! Bume welcomed us despite us being 2 hours early and the room was just WOW! Right on the Mekong, we had the top floor river view and so not only could we see Laos from our bed but we witnessed the BEST sunset & sunrise so far on our 2 months of travel. Breakfast was stunning, again the best we’ve had since we have been away and Mint was absolutely delightful (good luck with your new arrival) A really nice pool (we didn’t use it as I have an injury so couldn’t get wet. The free use of the bicycles was a lovely extra, we rode through town to the supermarket for supplies and then took a leisurely ride along the cycle path outside the hotel and along the Mekong. The rooms was beautiful and the location meant we could leave the curtains open and wake up to the Mekong Sunrise. Great location if you’re doing the Laos border run to pick up the Mekong River Cruises of which there are sooo many. We used Nagi. We didn’t eat here, it was very quiet, guests were minimal.

Nothing

The hotel is 10 mins from the bus stop a very easy walk. The bus trip was longer than expected. (9hrs instead of 6 due to breakdown). We arrived tired and had not eaten for most of the day. The welcome from the staff was exceptional. The food at the hotel is good. We had a lovely dinner on the terrace overlooking the Mekong. The breakfast the next morning was good too. They hired a taxi for us to get down to the border crossing the next day.

This is a newish hotel with large capacity. We seemed to be only ones there. We had a nice room overlooking the river. The bathroom had some plumbing problem with a leak perhaps from the cistern. We overnighted only so no huge problem for us.

Everything. Location is gem. Such a beautiful position on the Mekong river. Felt so refreshing after the Laos trip. Beautiful veranda restaurant. Very very polite and friendly staff. Cosy beddings in the room. Nice pool. Definitely worth the price and even visiting Chiang Khong just for the stay in this hotel.

Probably just the menu in the restaurant. It is so limited on food and drinks. Though buffet breakfast was superb.

My room looked out over the Mekong so it was great to just sit and enjoy the view. Staff were also very helpful and helped me check in earlier than anticipated. Food in the restaurant was very good for lunch and evening meals.

Executive room was probably a bit over priced for what it was but I still enjoyed it. Breakfast is quite basic buffet and was ok.

The breakfast was adequate, but nothing special. They could do much more. I liked the view from the balcony. The staff were super pleasant and helpful, My friend appreciated the free bikes.

The menu could have some other "western" selections added. Not everyone likes fish meals. The room needs a desk to work at and the bench seating is never going to be comfortable, so add a nice comfortable chair or mini sofa.

Super warm welcome from reception. Room was spotless & overlooking the river. Magnificent views of Laos and the Meakong River Breakfast there wasn’t much choice and everything was cold. Hotel should invest in a coffee machine and make a variety of eggs to order so breakfast is warm Would I stay here again. Absolutely I would

No coffee machine, breakfast was cold

Lovely view over the Mekong. Friendly and helpful staff. Free use of bicycles. Close to the bus station.

I missed a desk with a chair in my room. An odd thing at breakfast: cereals, including muesli, were available, but no milk or yoghurt. After asking, the staff brought me one cup of yoghurt. More options for vegetarians would be nice.