A very nice hotel in a stunning location. The reception staff were most welcoming and efficient.

The desk lamp in our room was broken. This would have been perfectly apparent to whoever prepared the room. In the restaurant, we ordered a Pouilly Fumé with dinner, and they brought it in two half bottles. The first bottle was opened and poured at room temperature. Despite asking for an ice bucket three times, only the second bottle was served chilled. This was the only real negative to a fine hotel and the excellent food served in the restaurant.

Very convenient. Lovely location - good walk round the lake before dinner and nice town. Safe secure parking. Good sized room and excellent large bathroom. Great food and friendly efficient service at dinner.

Wi-Fi patchy and needed repeated log ins. Assumption of a member of staff that we were leaving without paying when we took luggage to car prior to settling our bill. Most other diners were clearly on business (no fault of the hotel!) which spoilt the ambience in a good restaurant.

Good room. Restaurant was a pleasant experience, though service was initially a little slow. Location of the hotel could not be better. This is somewhere that we want to return to for a longer stay.

It proved impossible to use wifi on my computer, only on my phone and my wife's phone. The connection simply wouldn't allow me to sign up. On arrival, I was offered a ground floor room, though I had booked a lake view room on an upper floor. The reason given was that booking.com had only paid 83 euros. It transpired that the hotel staff had mistakenly taken £83 as 83 euros instead of 97 euros. Fortunately there was a lake view room still available.

The location and the lake view in the restaurant and lobby were very scenic. The people at the desk were very friendly. Although restaurant is closed on Sunday (not on website?) we could preorder some salads and they were served well. Parking was also OK,

The toilet in the bathroom was in a very small space, could be an issue for some people in that room. The frogs were also quite loud at night (garden view) but some may see that as a benefit :-)

Amazing views across the lake and to the high mountains all around. Our room was spotless with very comfortable beds, great hot shower. Compact but exactly what the traveller needs. The restaurant food is first class - really good - but they don't have enough staff serving so it's pretty slow. We were not in a rush & enjoyed it very much . Lovely people running the hotel

Room was well designed but quite small - and the whole place felt a bit clinical. Excellent shower. Good restaurant... with wonderful view over lake

One member of staff seemed to have no idea about serving drinks... Wifi was terrible - kept disconnecting and ask for details every few minutes.

Having read previous reviews, I was worried the hotel would be a bit tired - but not a bit of it! This is a smart, well-equipped, comfortable and well-located hotel. Our room (203) was on the first floor near the stairs - very convenient for our dog. The room was comfortable (although only one chair) and had a well-equipped shower room. Breakfast (on the ground floor in a room with views of the lake) was excellent with plenty to choose from. Ample parking. The location overlooking the lake was quiet, but within a few steps of the main street leading to the town centre. The Tourist Office is well worth visiting for its range of material and good shop. Above all, the Museum of the Resistance and Deportations is not to be missed. A monument to the deportations is across the road from the hotel.

We had booked a double room overlooking the garden with a bath tub … but the view was mainly the car park, and we had a shower. The tables at breakfast are a little awkward; if you’re a couple, plump for one with chairs opposite each other - or one of you won’t be able to get your legs under the table.

Dining room has excellent views of the lake. The kitchen is very good. Cheerful staff. Plenty of free parking and an interesting collection of rugby shirts on the walls.

Although the menu was a good set of choices, it would have been pleasant to see a dish with the famous Sauce Nantua available.

Nice location. Simple clean rooms. Nice family atmosphere in dining room. Good breakfast

The bed was rather small. The restaurant was very busy and the very few staff members seemed very over stretched but they did their best. The food was good though.

Lovely hotel overlooking the lake. Our room was well-equipped and comfortable. Breakfast was plentiful, although coffee came from a machine. Dog friendly … and good walks from the doorstep. The location is its selling point; it’s at the quiet end of the lakeside road, yet it takes just a few minutes to walk into the town. This is our second stay and we shall certainly return.