Loved the specious rooms. The lobby was beautiful! The first night, we left my husband's phone in the car when we handed it over to the vallet. The gentleman was downstairs in the lobby, with the phone getting ready to call the room. It was nice that he grabbed it and brought it in. Wish he was there our entire stay he was so nice. Felt at ease leaving my car in his hands

I found a coffee stirer under the stool at the end of the bed and a bandage wrapper on the floor near the table that had the water cups and ice bucket on it. They need to pay better attention when vacuuming the rooms. Wasn't enough to make me switch rooms, but I was not happy to find garbage on the carpet. My husband was a little upset while waiting for 20 minutes for vallet ($35 per day). The front desk couldn't get ahold of the gentlemen working vallet. He was just not answering when they were calling looking for him. We found him outside the front door, ignoring the calls. The next morning, we saw our car from the window left on the street overnight, not in the parking garage where the vallet had parked it the 2 previous nights.

The Hotel was fine. I thought parking was included and it was not. My mistake. There is valet parking but for an additional charge. I found a municipal lot for less. The heat was with a small electric unit in the room and when I turned the microwave on while the unit was going it blew a fuse. A nice maintenance person came and solved the issue quickly with a little extra help from his supervisor over the phone. Paying for parking tainted my experience but all in all the hotel met my expectations. The hotel had elegant communal spaces, comfortable bed and pillows. Spotless.

Beautifully restored historic hotel! The rooms are spacious, the service was excellent, the location was convenient with a walkable distance to downtown attractions. The decor was impressive and the price was reasonable. The online check-in/check-out feature was easy to use and offered easy add-ons like early check-in and late check-out for a modest fee.

The restaurant was not open (hopefully it was just a one time staffing issue due to the pending snowstorm) and there is no onsite parking; however there are several parking garages nearby (overnight rates were between $25-30).

Historical property very well maintained. Valet, front desk and breakfast server staff was friendly, attentive and helpful. Room was spotless, cudos to the housekeeping gang.

Dinner options were terrible, front desk was to double as server, didn't stay for dinner as were told there were few options on the menu available (for reheating) and went else where. Great Mexican restaurant across the street. Neighborhood was a bit shady at night with a derelict/boarded up building next door and many homeless people hanging out. For a Saturday evening there were no entertainment options in the neighborhood. Our room was advertised as having a city view, but many rooms on the first floor had windows that had no view and Infact were frosted over with film so there was no view at all. Felt like a basement apartment.

Location, picked me up from airport in their Luxury Limousine, staff very cordial and attentive to detail , very secure ie elevator access via room card , fantastic decor , bar area with top shelf liquor, breakfast-Lunch-available adjacent to bar, laundry service available or self-laundry, room is immaculate, plenty of towels, toiletries, desk area with sofa, sheets sparkle clean all accented by a welcoming and comforting aroma. Check out at 12pm , 24hr snack area available. Ice machines on every floor. Tastefully decorated with historic pictures of Allentown businesses throughout. Overall, The Americus delivers above and beyond. Kudos to Big Al. !!

See above

The staff was really nice and attentive! The beds were very fresh and comfortable, the AC worked almost too well. The room service was delicious. The living area was spacious and well equipped. They provided additional linens and pillows quickly. Lobby and common areas were cool and historic.

One evening the front desk phone went unanswered when we were calling for the valet. I had to go down and get them myself. The staff on duty were sweet and helpful, I think maybe there just aren't enough of them. :) Had to wait for the coffee to be made in the morning.

I thought the overall vibe was great! It made think of the elegance portrayed in the movies. Breathtaking upon entering.

There were only a couple things that we didn’t sit well. The women at the front desk weren’t very nice to the people checking in, and not very knowledgeable about valet service. Our suite was very nice, but the furniture was dirty, and there was no information about the hotels amenities or room service, the restaurant,etc.

My family was traveling from Baton Rouge to Boston and booked this hotel for our last travel night From the minute we walked in we loved it. The concierge Steven was awesome so helpful and professional. The hotel is beautiful like going back in time. The room and bathroom were super clean and beds were very comfortable. I wish we could have stayed a little longer to explore because location is great. Thank you Americus for a great stay. The Lydon Family ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💥

Close to PPL center. Clean.

The room was 80 degrees upon arrival. The AC was tricky to figure out (turns out easy to turn on) and when we returned from the show, the AC was off and it was 78 degrees in the room. It did cool down by morning. Only 1 working elevator so getting to the lobby could take a few minutes.

The room was very nice. It was very roomy, had lots of mirrors, mini fridge, huge shower and was in close location to the PPL center. I liked the valet services but was disappointed they didn't tell you there was no parking prior to the visit. All the staff was friendly, kind and informative. Would stay here again!