Super friendly staff who always were there to help with many answers to questions. Very courteous. Room size was great (separate bedroom fro kids) spotlessly clean, beds were fine and blackouts worked well so no morning light. It was so hot outside the AC was generally welcome though we never managed to get the right temperature. Paddle courts are excellent (in the evening -and free, with raquets etc)and bookable at the hotel reception. There is a nice shuttle service that takes you to the port (for boats), the beach. Kids loved the pool (good size) though i prefer the sea!

Hotel is a 15 minute walk to the beach - so with the heat, you have to choose your times. There is a variety of sweet pastries, croissants, ham, branded yoghurts, juice (not squeezed / pressed) for breakfast. Range of fresh fruit, fresh juices should have been better. Breakfast room was pretty warm if eating breakfast after 9am.

The hotel is so beautiful and it had everything to make our stay a wonderful one. The pool and outdoor area is amazing and the family room we had was super comfortable and clean. The entire hotel was spotless and the staff super helpful. Highly recommend it

The hotel is family owned and run. It is so comfortable and the pool and breakfast is excellent. The staff go out of their way to make you feel like part of their family. Francesco and his family are amazing hosts.

Nothing. It is a little walk from the beach but the shuttle bus service is excellent.

Breakfast AND full course dinner includes wth one alcoholic beverage The pool slide Fast wifi Super bright light dimmer Tea kettle service brought in immediately Coat hangers and tall closet space The velvet blankets 🥰🥰🥰🥰 Pool bar was super! Food quality is super basic like you're in someone's home Super hotel for babies and children Lots of uncovered parking attached to hotel

The phone didnt dial out to reception, and didn't dial Italian number both with and without the country code Other than that I felt like i was in a full fledged resort!

pool and pool slide

water was not hot enough in shower.

The hotel was very clean, the bed was very comfortable the bathroom was big and clean, lovely shower. Not very quaint, more like a city hotel but I would recommend it to anyone. The staff were very lovely, breakfast was really good, lots of options. About 500m to the beach, shopping and restaurants. I stayed in Maiori because Portofino was way too busy, expensive and overrated.

Nothing

The location was perfect and the breakfast was excellent. Everyone on the staff was so kind. I loved staying here!

Good swimming pool, private balcony. Regularly cleaned. Staff very friendly and super helpful, even after checkout.

Walls a tad thin

The location, the people running the hotel Francisco and Sara , and the service of other team members, and the rooms were new and clean and in great condition.

All great

Staff very nice and kind, very good breakfast and general cleaning was great!

The swimming pool is closed from 6.30pm, which it is a pity as we came mainly for the swimming pool and it was disappointing that it was closed