I go each year with my family. It’s a nice family resort . Kids can be kids and enjoy themselves. If you want to fish it’s right there on the dock. We enjoy coming to worldmark. Very convenient. I just feel staff needs to work better on double booking as there where many over bookings and family’s coming from far being forced to down grade to smaller rooms separating families just to accommodate their timeshare families what was told by staff it’s not okay for someone to pay their cash and get to a resort to be told their room was downgraded to a smaller room because they had to accommodate their timeshare families. It was multiple problems with that. Now that was so unprofessional and it did create a bad experience for families they was to be together and not placed to be separate in two smaller rooms.

Loved the property, the atmosphere, and the facilities. Nicest hotel for travelers in Lake County. Full kitchens, in room laundry, outdoor patios, and/or balconies (depending on which floor you're on). Nice, hot spa, and heated pool in cooler months. Beautiful property. Everything you need in the kitchen, minus oil, butter, and food. Also, very nice soap and toiletries.

The toilet paper is like sand paper. Checkin time at 4pm is ridicoulsy late, and checkout time at 10 am is a bit early, by any standards. The surrounding area is not the best. However, the property is very secure and nice itself. And there are many good places to venture to. When neighboring rooms are moving in or out, the slamming door noise is obnoxious. The fireplaces, although providing a lovely ambiance, let off zero heat. Mid-week stays are much more quiet than weekend stays.

I didn't get to eat breakfast because of the time I had to leave for work but the rest I got was amazing. From now on that is we're I will stay there isn't a hotel in lake county that even stands up to it. It was a amazing place to stay I will tell all my friends and family to stay there. I loved it

Nothing everything was amazing that staff in the front office was out standing there isn't any hotel in the hole county that can compare and they almost are the same in I know it the same company but Best Western clearlake is not even close the the service you guys provide I will stay there every time after staying there made me understand that all other hotels in the country should stay there and fallow your methods because there is no competition in the county it was wonderful thanks you I will see you and your team soon amazing jobs again thank you

Impeccable cleanliness, kitchen fully stocked with kitchen and cookware. Staff very cordial and great follow up skills. Very clean and updated room . Enjoyed the lake view and first floor! Very impressed with the overall condition of property. Would stay again. Price package deal! Price wise.

No meals provided but the kitchen facilities were very good and well equipped. Bathroom was clean and nicely sized. Lighting and seating were excellent. It was a much larger room than I am used to.

TV remote controls did not work well (desk was advised at checkout). Bed was harder than I prefer. Hot water took a long time to get to the faucets.

This property has everything you would want in an extended stay. It has a living room, kitchen, separate bedroom and is very well decorated. A bonus is the BBQ on the patio for grilling. It was clean, quiet and comfortable.

I can't think of anything to make it better.

Everything was wonderful! They gave us 2 movies to watch free of charge. We were able to extend our stay. The staff were very nice and friendly.

The phone lines were being worked on when we stayed there so WiFi went down the last day.

The pool and spa, very large & comfortable room, well-stocked with essentials for kitchen & bathroom

The inconsistency of the reception staff - at times they seemed a little unfriendly, but at other times they were very helpful

We loved everything

Our hot water heater went out. Had to take a cold shower. The staff did have another unit next door cleaned and we moved there and they left us a nice gift. The new unit the ice maker didn’t work though.

The kitchen with all the cookware and dining ware the great water pressure and hot water in the shower. It is like a home away from home