The hotel staff were so helpful and friendly, from the reception staff, through to the restaurant staff. The hotel rooms were well decorated and immaculately clean, the bedding and towels were changed every day. The complex has different pools with plenty of sunbeds for guests. The slides and pools were suitable for all different ages of children. The pools also had a number of life guards which was good to see. There are nice touches like the waffle truck and ice creams available through the day for half board and all inclusive guests.

Maybe a few more healthy fruit, salad and vegetable options at the snack bar. Maybe a few more egg options e.g. scrambled eggs/ boiled eggs.

Loved the pool with giant tv and music. Buffet was excellent loads of choice from bland to adventurous. Spacious room, hard working cleaners & friendly staff . Loads for kids to do- pirate ship water playground, slides, safe baby pool, soft play centre, kids club, arcade games, mini disco every night, fun entertainment eg parrot show. Drinks were unbelievably cheap you buy a plastic cup for one euro and can keep refilling it, amazing we were actually astounded, we are being ripped off in Ireland it’s so refreshing to get a good bargain on something ! Free food all day too and lots of nice extras like face painting and a popcorn cart yesterday . My kids adored the chocolate fountain and free ice cream stations-such a lovely novelty and treat! We will defo go back !

Maybe the beds and keep updating the interior like kitchenettes ? Very little to criticize, all was fab !

Bar service was brilliant

Other guests being rude to the staff around. I’ve seen a few awkward situations where hotel employees were being treated badly by other guests. I don’t find it acceptable as there are lots of kids around and I believe security should be more severe around the premises.

Great staff, well kept, great food. Despite the huge crouds this is a well managed hotel.

The hotel is definitely a bit dated. Beyond this superficial issue which isn't an issue this is a great hotel.

We liked the food , children's activities,the reception service and all the facilities .

There are no fall protection barriers or safety nets neither on the staircases nor at the room balconies.

Swimming pools and slides, location

There was no vegan food. Meat and fish in every salad even. Difficult even for vegetarians with some basic meals and no salad options due to the above

the best holiday I've been on. The staff there is really friendly and helpful. The kids were kept occupied by going in the pool or the entertainment staff. There were shows going on later on at night and kept the kids very happy. The food was so good and something new was made everyday. The rooms were clean when we got there and the facilities were clean too. There wasn't a problem with anything and if there was then the staff were kind enough to help. There are great waterslides and the pool is quite big also. There's chairs there to sunbath by the pool too. There's a game experience room and a game room with a pool table and arcade games. The bartender's were really nice also and they made really nice drinks with both alcohol and alcohol free. I really do recommend magic tropical splash hotel and I recommend the ultra all inclusive.

Pretty much everything was good entertainment was great for kids

The lifts were a nightmare

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

customer service was exceptional, from front desk to bartenders, entertainers, security, restaurant crew, cleaning crew everyone who worked there made it that more fun. So welcoming. only thing that let it down was the shop lady that worked in the evening on Wednesday 22nd June. She ruined it. her attitude was sour and seemed angry that I kept grabbing things to add on. all the other ladies that worked at that shop was so friendly, helpful and welcoming. but apart from her, the staff were incredibly amazing

Cleanliness and positive, welcoming staff

No pool table