"I must say, the dinner was amazing! Chad, our host, was exceptional and made our experience even better. The spacious and well-appointed room was perfect, and the hotel's location right next to an amazing restaurant was unbeatable. Overall, I loved everything about this hotel and would highly recommend it to anyone looking for a top-notch experience."

The weekend lady she was unpleasant when I asked for towels.

As a large property corporation, I would think that you would be able to have proper snow removal and snow removal. I would think you would be concerned for the safety of your patrons walking and parking in your parking lot. While we were there, many people were stuck and could not function in the parking lot due to no snow removal and ice. Fortunately, we had all wheel drive and were able to navigate. For those who had to walk to their cars, which all do it was a dangerous situation I was told the manager was somewhere outside shoveling. What they needed was a snowplow for snow removal we were staying in Louisville. our accommodations were wonderful, but.

No snow removal. Ice buildup. Hazardous to patrons in parking lot. All ice. Cars stranded. Chaotic!!!

The hotel was lovely inside and out. It was clean and well manicured. Our room was wonderful and so cozy! Breakfast was amazing! All hot and fresh egg, sausage and bacon items! Hot oatmeal with all the fixings! Plus the regulars like cold cereal, fresh fruit, fresh waffles, breads, muffins and toast! Fresh coffee, hot water for tea, and cold juices. A great pool and gym! Places to use a computer and printer! There’s a little store with forgotten items, snacks, and little gifts! I will definitely be back again and I highly recommend Drury Hotel!

I really can’t think of anything!

Hotel was very nice & clean....indoor pool / hot tub was refreshing! They even allowed us to check in a little early.... because our room was ready.. we had a King Suite ...bed was super soft.....had 2 tvs...we loved It here! they have popcorn in the afternoon & free soft drinks, they have a supper and bar drinks at 5:30....they have a good breakfast in the morning ! Everyone was super nice at this hotel....We love Drury Inn ♥️

Loved everything

I was very impressed with this hotel starting with the appearance of the lobby and staff greeting us as we came in. I was pleasantly surprised by the free dinner which was perfect for the soccer team we were traveling with. Our room was clean and comfortable. Absolutely no complaints at all about the room and staff, I would stay again!

The only disappointment was the pool was unexpectedly having maintenance and our soccer team couldn’t use it.

Everything was as described. Check in was real easy and smooth. Room was very clean and spacious. They even have a free dinner, which was not mentioned before hand, so we didn't get it as we were late, but it was not the hotels fault.

Breakfast certainly could have been better, it was very unimaginative and the standard scrambled eggs and potatoes. They said 'Very Good Breakfast;' in the list of amenities, so I expected something more than just eggs and potatoes I guess, It wasn't bad or anything, but could be better is what I meant.

The place was fantastic. Have stayed at other places, and this was the best place for the price. Front desk, and bar, and food people I ran into were great, keep all.

The only use was appetizers, by the time we got there where very low. The place was busy, so we thought we would wait, for things to calm down with people, and then not much left, and was having to wait on cheese and something else. We know now go early because people make it their meal, so not a lot left.

The food provided was an added pleasure. We enjoyed having access to coffee anytime. We still travel with our smalll coffee pot because we enjoy our morning coffee before getting dressed.

My husband and I are both older and have somewhat limited mobility at times. It would have been nice to have a hand held shower head in the bathroom and maybe a larger shower with a stool.

I’ve never stayed any place this nice! Very clean. Very nice. Very nice staff! Almost all hotels have a horrible odor somewhere. Not here. No smell except for the pool water. Beds are super firm but comfy. I like a good firm bed. The breakfast was a FEAST! So many wonderful options. Hot biscuits, hot gravy, sausage patties, scrambled eggs, fried potatoes, boiled eggs, bagels, muffins….this was not some skimpy breakfast. Staff was extremely pleasant and seemed to really take pride in their work. Most definitely recommend! Our little girl went on and on about how wonderful it was as well. “This place is classy!” 🤣Really wonderful experience.

No complaints.

Staff was excellent. Everything I asked for was taken care of. They were all very nice and helpful. The rooms were great. 1 was upgraded with no charge. Very spacious and clean. They even helped with a later check out since ballgames were early. Hot tub was wonderful! Elevators were fast. Food was a great help! Will definitely stay here anytime we are in Louisville!

Absolutely nothing. I have no complaints.