I loved everything about the property. The staffs were fantastic. I would like to shout out to Ms Narmadha for being so kind to us and welcoming us grandly. Ms Poosuthai for being so attentive to us during breakfast and dinners. Mr Dinesh for doing a wonderful job on the housekeeping everyday. Mr Ganesh head chef for always making sure everything was good for us and making us drinks at dinner. when the drinks were meant for only breakfast. Every stafff we met treated us with great respect and took care of me and my family with great care. 10/10 recommend GRAND MADURAI BY GRT!! The hotel had such a class. Thank you for the pleasant experience.

I loved everything about the property. The staffs were fantastic. I would like to shout out to Ms Narmadha for being so kind to us and welcoming us grandly. Ms Poosuthai for being so attentive to us during breakfast and dinners. Mr Dinesh for doing a wonderful job on the housekeeping everyday. Mr Ganesh head chef for always making sure everything was good for us and making us drinks at dinner. when the drinks were meant for only breakfast. Every stafff we met treated us with great respect and took care of me and my family with great care. 10/10 recommend GRAND MADURAI BY GRT!! The hotel had such a class. Thank you for the pleasant experience.

Our stay at Grand Madurai by GRT Hotels was nothing short of exceptional. From the moment we arrived, the staff warmly welcomed us, and the hospitality throughout our stay was truly top-notch. Every team member went out of their way to ensure we were comfortable and well taken care of. The hotel itself is beautifully designed — modern, elegant, and impeccably maintained. Our room was spacious, spotless, and equipped with every amenity we could ask for. The bed was extremely comfortable, the linens were high quality, and the bathroom was sleek and luxurious. Small touches, such as the welcome drink, evening turndown service, and in-room aromatherapy, truly elevated the experience. The breakfast buffet was a highlight — a wide spread of both South Indian and international dishes, all fresh and delicious. We also dined at the on-site restaurant and were impressed with the authentic local flavours and attentive service. Every meal felt thoughtfully prepared and beautifully presented. Location-wise, the hotel is conveniently situated, offering easy access to the Meenakshi Temple and other local attractions, while remaining quiet and peaceful inside — a perfect blend of convenience and calm. What truly sets Grand Madurai by GRT apart is the genuine care and professionalism of its staff. Whether it was providing us with local tips, arranging transportation, or simply checking in on how we were enjoying our stay, the service was consistently outstanding. We left with beautiful memories and a strong desire to return. If you're visiting Madurai, don’t think twice — this hotel offers a 5-star experience in every sense.

NA

The property is good for all sort of customers as it has everything. The breakfast is good and the staffs are highly courteous. Right from the gate to the reception and to food area and house keeping are at their best. I need to thank Ms. Shisha at the breakfast area who took care to meet every individual's need. Good shower area besides small but nice pool, good gym to have some basic work outs and a space for yoga is fantastic.

The TV did not even have local channels. though it says it gets connected to Airtel via some tedious navigation but it does not work. The room is bit smelly and they need to take care of this. It is far from city and the surrounding place is devoid of any shops except one decent & branded restaurant.

Breakfast was good. I do not eat processed foods but eat whole foods. For breakfast I used to have eggs, vegetables, beans curry. Lunch: I used to have buffet lunch. There was good selection for me; vegetables, bhindi and chana mixed together, dal tadka, Chana masala, Quinoa Room: Nice big room, one big table and nice big TV. Staff: Excellent and helpful staff, who went above and beyond to ensure a comfortable stay. Saphi and Bigyan were always there to help me. I had a chat with Bigyan on eating healthy foods. Nandini gave me excellent spa treatment.

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The hotel is relatively new, and has up-to-date facilities. It is quite close to the airport and a 20-minute rickshaw rise to the main temple. The staff were very obliging and accommodating. The suite was clean and comfortable.

It’s almost impossible to get away from noise in India. The hotel itself is set back from the main road so is quiet but the rooms could be better sound-proofed. More flexible dining hours in the restaurant would be appreciated but like many other places dinner is served starting at 7pm (although the bar can offer decent dishes).

The hotel is simply great, the rooms are huge, very clean, comfortable, furnished with modern style. The staff is very kind and helpful. We got small welcome and goodbye gifts, and we could do a late check-in at no additional cost. The hotel also offers many amenities, including a pool and a well-equipped gym. The absolute highlight is the restaurant. We were tired and not in the mood to go to the city for dinner, so we opted for the buffet in the restaurant: one of the best meals we had in India! For a totally reasonable price it offers a huge selection of great quality food. Everything was fresh, many dishes were even prepared directly in front of the guests. Even the bread is made there. The restaurant is open to the public and people come from outside for the buffet. Don’t miss it! The breakfast didn’t disappoint either, a similar buffet is offered and is truly the best breakfast we had in India. You can choose between plenty of south Indian, north Indian and international options.

The hotel is in fact outside the city, and you need to take a taxi to get into Madurai. Unfortunately, Uber doesn’t work well in Madurai. The hotel staff kindly suggested using RedTaxi instead, which works similarly and have many more options in Madurai. Due to its position, the view from the rooms, even when facing the city, is not the best.

Totally recommended. Its a genuine 5 Star Hotel. We were welcomed with welcome drink and garlands. Staff was very kind and friendly. Receptionist, guards, housekeeping, waiters etc all were equally polite. They have provided us whatever we have asked for. Room were big, neat and clean. Hotel smells fantastic. We were also given small gift while checking out. Swimming pool is neat and clean. Gym reception was very helpful to show me around. We also got free 15 min foot massage from bodhi spa. Free foot massage was amazing. Breakfast was also perfect. Lots of variety to eat. Its a new hotel and i definitely recommend this hotel.

Nothing

Everything. No complaints. We had booked 4 rooms for 3 nights for the family. Brand new property, only seven months old. Staff were friendly and excellent. I complained about noisy bed we were given different room without questions. Breakfast was excellent, didn't get opportunity to try either lunch or dinner. Rooms were really good and bedding was comfortable. Not far from airport. Will stay again.

Nothing to note. One suggestion though. Shower tiled floor gets slippery, will be good to have some non slip shower mats for use, especially for older people, will avoid falls and injuries.

I recently had the pleasure of staying at Grand Madurai in Madurai, and I must say it was an outstanding experience. From the moment I arrived, I was greeted with warm hospitality and efficient service. The check-in process was smooth, and the staff was incredibly friendly and helpful. The room was spacious, clean, and well-appointed with all the necessary amenities. The comfortable bed and the quiet atmosphere ensured a restful night’s sleep. The view from the room was lovely, adding to the overall pleasant ambiance. One of the highlights of my stay was the dining experience. The hotel’s restaurant offered a diverse menu with delicious local and international dishes. The breakfast buffet was particularly impressive, featuring a wide array of options to suit all tastes. The food was fresh, flavorful, and beautifully presented. The hotel’s location is perfect for exploring Madurai. It is conveniently situated near major attractions like the Meenakshi Amman Temple and the Thirumalai Nayakkar Palace. The staff was also helpful in providing recommendations and arranging transportation.

Bad odour in hall way