The room was fantastic and the location was incredibly convenient. We didn’t hear any of the neighbors at all. The common areas were very clean and well kept. The building itself smelled very clean. It was a wonderful two night stay with three children under 10.

I did find that I needed to wash the dishes prior to using them despite the fact that they were put away like they were clean. The breakfast was standard, but the waffles were entirely too sweet and had crunchy sugar clumps in them despite looking like regular waffles.

My room was great and the breakfast was good and hot!!! And the staff was nice and very helpful when needed!!

What I didn't like in my room because I had the one bedroom and Suite. In the living area behind the couch I found a sock and some tissue paper in the bedroom behind TV stand with the TV on it I found a bunch of tissue papers scrap paper behind the TV stand and in the window seals in the bedroom they were very dirty but other than that... at the pool area needs a little bit more TLC... other than that my stay was very nice..

Breakfast had plenty to choose from, area was kept clean & supplied. Area felt safe, some shopping within walking distance, easy access to interstate and downtown Louisville.

THere was a slight smell of food from the previous people (I assume), BUT it was nice to have a mini kitchen, couch, desk, large bathroom area and separate bed area - I was pleasantly surprised by all. Unfortunately, the pool was closed.

Kelli at the counter was simply amazing! She has a great personality and definitely starts your visit off on a great note!

The trash cans were super tiny. For a 5 night stay it's just not gonna cut it. The pullout couch wasn't bad but you can tell it might need a replacement soon

We had a suite and a studio as we had 4 adults and 3 kids. Very comfortable and spacious! Each had a kitchette with microwave, full size fridge, dishwasher and stove top.

The pool was not working for a couple of days, but they made arrangements with Courtyard to use their pool. They had an issue with natural gas, so you could not shower for a day (no hot water). They did give us a nice credit back, but you had to ask. They also offered to change our motel to downtown, but their pool was outside.

Check in was smooth and easy. The front desk staff was extremely friendly and kind. They have features like a popcorn machine and cucumber water in the lobby for your convenience. When we had a problem with our room, they switched us without a question (I've had experiences where staff would walk to the room, see there was a problem and tell me it's not that bad and that I should deal with it) and I really appreciated that as we traveled 9 hours to get there and wanted to rest. The facility was clean the breakfast was good, too good in fact. The waffles were usually the first item to run out. However, helpful staff was always there to refill the breakfast stations. Even housekeeping was wonderful. They were so friendly. The rooms are exactly what they are like in the pictures, so nice. The beds are soft and comfortable. The 2 bed suite came with a fireplace, which came in handy as it snowed unexpectedly. It's a beautiful thing to watch the snow fall next to the fireplace. I could imagine many Christmas vacations as the room does come with a full refrigerator, oven and microwave; everything you would need for a holiday. One of the rooms had a desk so that we were able to get some work done and there were 3 TV's which was more than enough for everyone. The living room has a sofa that seats 3 and the couch pulls out. There's also a table with 4 chairs so there isn't a lack of seating if your family is watching TV in the living room. The location couldn't be better. There are so many food options in walking distance as well as department stores for anything you need or anything you may have forgotten. Overall, a wonderful stay. 10/10, would stay again.

Staff was friendly and personable. In addition, staff was informative and knowledgeable about the events we were attending.

Kitchen was dirty, couch was dirty, pull out couch had crumbs of food that took forever to clean off, And the pull out mattress had a large brown stain on it, the mattress was super hard and bulky, and overpriced for what the room looked like.

The front desk attendees were extremely friendly. Especially the gentleman that checked us in. He engaged in conversation with our girls, making them feel special, and watched their cheer routine. The room was bigger than expected, clean, and comfortable. The area was convenient, safe, and quiet. The noise outside the room was unnoticed and we were surprised considering we were the first room by the lobby. Best stay ever!

The eggs at breakfast. Everything else was great.

The room was clean, bed comfy and loved the kitchen. Free breakfast was yummy. Customer service was fantastic. Location was perfect, shopping and many places to eat close by. We loved I Love Tacos right next door.

everything was great

I love renting a full service apartment in an excellent location. I stayed two nights because I like it so much, but I had to get onto my final destination. Thank you staff for assigning me the perfect room and having it spic and span.

I can't think of a thing I would improve on, except maybe the price.. Of course, I'd like every place to be cheaper, in a perfect world.