The location can't be beat - it's right on the water and the main pick up spot for many of the tours. Walking to everything takes 10 minutes or else. It's very centrally located. And they'll send a shuttle to pick you up and drop you off at the airport - it's the same shuttle for Hvide Falk, Hotel Arctic, and Icefjord. The staff, especially Luisa, was fantastic. They go out of their way for everything. The breakfast is large and delicious. Housekeeping comes every other day and the rooms are clean. MOST IMPORTANTLY: Stay in the main property! It has been recently renovated and is beautiful. You can stop reading now if that's your plan. If you're considering one of the apartments, here is the reality: We booked an apartment with a loft to fit our family (the loft fits one extra person). I didn't realize that the apartments were NOT renovated. This is the oldest hotel in Ilulissat and I'm fairly certain the apartments have never been updated. They were both pretty unusable. The shower is just a weak faucet near the ceiling that is less than two feet from toilet with no door or good barrier. So after a shower, the floor near the toilet is a huge puddle for hours. The water is quite finicky and never a stable temperature for long. The bathroom lock is just a broken hole in the door. There was technically a kitchenette but it was not usuable. The kettle had crust inside. The water from the sink came out a bunch of colors (probably from the very old piping) so we just bought bottled water. There are about 30 steep stairs to carry your bags to/from the loft. That was tough - especially when we arrived after midnight. There are no bell hops, so if your bags are big, they'll suggest to walk around the side of the hotel one bag at a time where there is a snowy hill to traverse instead of the very steep steps. It was nice to have a little "mud room" for our wet boots and plenty of room for the family.

What a wonderful place! The rooms are comfortable and spacious. The staff is incredibly helpful. The restaurant is excellent (make a reservation, especially when they serve the Greenlandic buffet. And the location is superb! The view from the restaurant is outstanding, and the views from the rooms on the bay side are even better. All the while, it feels authentic and Greenlandic, and is easy walking distance to everything in Ilulissat. There is also a really helpful travel service attached to the hotel.

Guests should be aware that the front desk closes early in the evening.

The hotel is in a beautiful location, the rooms are brand new, and the mattresses are incredibly comfortable. Despite the cold December in Ilulissat, we stayed warm and cozy in this comfortable hotel, with an excellent breakfast and a great price. The young woman at the reception was very friendly, and the airport shuttle was very convenient. It's a shame we couldn't try the restaurant, which has great reviews, as it was closed. I hope to return one day.

- amazing sea view. - quiet/relaxing location - great breakfast and high quality restaurant (particularly Greenlandic buffet). I tried many of the other hotel restaurants in Ilulissat and this was one of the top ones. - recently renovated so high quality interior.

- room doors should be reviewed as they rattle a lot and wake you up in the morning when other guest are leaving. Aside from that minor thing, I highly recommend this hotel!

Staff was excellent and the food in the restaurant was outstanding. Great centralized location, especially in March when it is really cold, and a long walk in the cold is not even possible. Lovely view over the harbor. Observed boat "rush hour" every morning at breakfast.

The hotel has no elevator. My husband and I (72 and 66 and in reasonably good shape) were able to haul our luggage up two floors but was not fun; otherwise, walking up and down two flight of stairs was not at all difficult.

The breakfast was a wonderful traditional European continental breakfast. The location provided wonderful views and centrally located to other attractions in town.

The shower plugged up one evening, so the trap in the shower drain had to be cleaned by the staff. There was an occasional smell in the room that came and went.

Best location in Ilulissat. had the room with sea view which was the best thing. room are big enough and convenient , managed by Albatross that also runs best tours just outside the hotel . restaurant was nice for one night but the menu did not changed . other nice options in town (not many)

all was good

Free friendly and helpful staff. Excellent choice at breakfast and the other meals I had there were excellent too. The associated saku trip & experience team were super helpful with excellent local knowledge. Recommended both the hotel and saku trip / experience team.

Optional coffee and cake option finishes to early

The room was good size, very clean and comfortable. The breakfast buffet was amazing! I was looking forward to breakfast every day. The staff was very helpful and accommodating. Highly recommend.

Room was quite pleasant, breakfast was nice. Get location.

No elevator. I understand its only a few stories, but as an older person lugging a 15 kg bag up 2 flights was a bit of work.