Everything was perfect from the very beginning. Responses to my questions even prior to arrival were quick and clear. The place is super clean, cozy and quiet with beautiful mountain view. Perfect location, few steps from the center and ski lifts. Pradalago which connects to Groste and other ski slopes is just behind the hotel. The owners (especially the lady I mostly communicated with) were very nice and helpful. The hotel provided number of discount vouchers (ski rentals from Olimpionico Sport 2 Piazza Righi and nearby restaurants). Shout out also to ski rental Olimpionico Sport 2 Piazza Righi for great service, delivering and collecting ski & boots to/from the hotel. I would definitely recommend staying in Hotel Zeni.

breakfast was varied and nice. the room was warm and relaxing, the staff were present but not overly fussing, the food option were neatly placed out with always enough choices. there was croissants, mini doughnuts, cheeses, Speck ham, boiled eggs, muesli, cornflakes, fruit juices, tea, coffee, milk, fruits, dry toast in packages and an array of jams etc.

It would have been lovely if fresh toast, pancakes or waffles were an option to have as something warm to eat, but other than that all was good.

The location is perfect - 5 minutes down the street there's Laghi gondola, and you can take routes 91 or 85 to get back right to the hotel. Breakfast is good. It includes yogurt, cereals, a few types of cheeses and meats, fruits, and desserts. The room was cleaned daily while I was skiing. The owners were super friendly and always willing to help.

My only complain is the bed. It was a twin size with very firm mattress and flat pillow. And with my 6 feet (183 cm) I barely fit and had to bend the pillow to make it a bit higher. A couple of things that I would like to have in the room are coffee maker and an iron.

The location was great for meeting a group of friends who were staying just round the corner. Hotel Zeni was very welcoming. The staff were very friendly and helpful, particularly Claudia and Bianca. The ski/boot room was in an excellent position right by the front door and reception.

Very good destination of hotel, clean rooms, nice staff, place to leave skies.

There was no mini fridge and kettle in the room

Great location,nice clean tidy rooms .Everything what you need. I stayed there only one night as a stopover. Free car park .

The location and comfort.

Nothing

very friendly host. the hotel comfy and clean .very close to the slopes 1 min to Paganela,10 min to Spinale and 5 laghi! hope to come back soon !

Very good breakfast , very clean , manager

Far from skilift by foot , in the night it 's stop the heat

Great value, great location.