Comfortable. Welcoming staff. Pristine surrounding inside. Hotel is presented very well. Room was spacious and having a bath tub with hot water was a luxury. Room service could not be faulted. Anything we phoned down for arrived to us within the time stated. Not much breakfast choice but staff did what they could to accommodate any request. All in all a very comfortable and memorable stay. Would highly recommend

Language barrier at times and a lot of things on menu "not available"

The hotel entrance was very attractive. Our room was very big. We were invited to go to the bar which we did. It was great

I didn’t like the shower area needed upgrading

Location and garden

Only one staff at reception he was over burdened

Good food. Good service by the restaurant staff and also staff at the reception counter

facility provided by the hotel .

wifi connection

Ambience, Staffs

Cleanliness

Staff is very good specially the front office and the room service staffs

Was allocated in a room where there the TV was nor working was shifted to another room where faced the similar issue. The pool was under maintenance and the jacuzzi which I expect was there was not present

This hotel is just three star standard but they are claiming five star. Leak in the bath room, flush not working properly. Never come back to this property.

Leak in the toilet , no amenities in toilet, empty mini bar, broken safe/locker. Room no 307, check the sealing of the bath room rain water is dripping.

I haven't seen a 5 star hotel without breakfast facility. I have a lot of Improvement suggestion

Ambience, staff behaviour, room space

Parking space is limited. Soap stand is seen damaged. Hand wash liquid is not provided. Plug points are loose and do not support power flow. Carry a power bank, lest your mobile battery will be drained. Water spills over from wash basin area to the room. Value 50% of money.