The rooms were very nice, comfortable, roomy, and well equipped. Breakfast was excellent, and breakfast staff were also great. The hotel"s location was great and central. Dinner at the restaurant is also highly recommended. .

When choking in, we were greeted by a trainee that we felt was not sufficiently trained nor service oriented. This started when trying to resolve a booking issue, and continues when we asked for restaurant recommendations (one was recommended only to leave out the fact that the kitchen closes early). When we enquired about the pool, major details,such as the specific bathing suite requirements, were left out. In short, the service we experienced was well below the rest of the hotel's standard.

This hotel dates from the 1960s but was recently refurbished to a high standard with modern features throughout. The town itself is pleasant to visit, and there are many walking attractions close by. The room was very comfortable and huge, with a beautiful view (8th floor), excellent electrical facilities, desk, storage, plus coffee and tea-making facilities. The restaurant is attractive with a high standard of cuisine. Interesting, silent films from the 1930s relating to the history of the town and nearby areas were projected on a wall. The breakfast was excellent with a wide variety of choices. The staff were very pleasant and helpful.

Nothing.

A really top-class option in Jicin. We had booked the Suite and had some expectations, but they were really overdone by this wonderful establishment. The hotel seems quite new and has very high standards. The breakfast was superb always overlooked and acompanied by friendly efficient staff. We would definitely like to come back to what was also a surprisingly beatiful city.

Nothing to complain about really. There were some issues with the airconditioning, but the staff even came to our room to advice that they were fixing a general problem even without us compaining. As a comment we did not understand the size of the elevators for such a top-notch establishment? Here they should have invested just a little bit more to be perfect!

Everything - room with lots of light thanks to big windows. Got upgraded to a suite which was excellent. Small sitting area, a desk, a comfortable bed and a big bathroom. Breakfast was very good - plenty of choice and a big room. Good restaurant on the ground floor making it easy to relax and saving you the trip to town for food.

A little out of the town centre and having to pay extra for fresh orange juice at breakfast.

We got a huge, clean and beautiful room. Toilet separate from the shower, there was both a shower and a bathtub. There were towels, a bathrobe, soaps for children and adults, all kinds of little things for the shower. Mini bar, coffee machine. good breakfast The restaurant was good and there is a big place where kids can play and it's really nice to sit there. Perfect place, thank you very much.

We liked the friendly and accommodating staff, in particular, Honza, Anna, and Valentina who all went out of their way to help us with any questions, queries, or requests we had, especially in regard to motorcycle security and travel to Prachovske Skaly. The reception staff were as was one of the owners a pleasure to interact with and made our trip all the more enjoyable because of it. The room was well appointed and very clean and modern with a lovely bathroom. The location from the town centre was excellent, far enough away that it was quiet and close enough to walk in for a drink or a meal.

Nothing comes to mind

Friendly staff, simple but lovely breakfast and very comfortable room thank you.

The massage we booked through the hotel was not great, found it quite hard and the therapist was not responding to the feedback when she was asked. She appeared quite rude although suspect that partly due to the language barrier.

The breakfast was beyond our expectation. The room is equipped with a nespresso machine which is a another good thing. The air-condition unit is strong and silent enough. The shower has half-sized glass, without a door. I dont like this design because water splashes out of shower area but this glass was long enough to minimize splashes.

The rooms are air-conditioned, parking is free, the breakfast offers a wide variety of options. The staff is welcoming and helpful. The hotel’s restaurant also offers excellent dinner menu. Gym is well equipped. There is an option for a pool next by but wasn’t relevant for us.

We had a spacious room with a comfortable bed ,and everything you might need in a hotel room. The staff was extremely kind and helpful. The breakfast was excellent with a large selection, especially on a Sunday morning

The water pressure in the shower could have been better