Ciasa Roby is the best accommodation I've ever stayed in. The hotel is located in an ideal location, just a 5-minute walk from the ski lift, and there is a free storage area for skis and ski boots right next to the ski lift. The hotel is very charming and the rooms are clean and spacious. Breakfast is great. However, the best part of this hotel is the staff who are incredibly kind, hospitable and friendly. Everyone tries to make your stay comfortable and you truly feel like you are at home. Unfortunately, during our stay at this hotel my boyfriend broke his leg while skiing but the staff was 100% available to us at any time. They did everything they could to make the rest of his stay easier. Giorgio, the hotel manager, even carried him up the stairs with the help of two other hotel guests. It's heartwarming to come across people who are willing to help, especially people as genuinely positive, helpful and accommodating as Giorgio. A big greeting to all the staff at Ciasa Roby - we're looking forward to coming back, hopefully next time without any broken bones! :D

Giorgio is the best host we’ve ever had at a hotel. He is friendly and patient and loves to talk about the area. He gave us very useful pointers and suggestions to where to explore. We had to leave early on the last day before breakfast. He prepared some stuff for us separately so we can have a bit before we left. That was very generous of him. The property is very cute. It’s in a smaller town and it’s much quieter than the other towns in the Dolomites. The room was comfortable and clean with housekeeping every day.

Amazing place with the most welcoming host, Giorgio. He kindly upgraded my single room to a double, helped me with my small requests, and generously shared his knowledge about the area. The breakfast was outstanding, and all the staff members were incredibly helpful. I’d definitely return to stay again in this remote, serene location!

Amazing! Giorgio upgraded me to a double from a single (solo traveling this part). I can't say enough good things about this place. As a non-Italian speaker, I felt at home. I ate there twice. They did my laundry. Even had a free reception. Giorgio is great-- always telling stories and knows the hiking/via Ferrata in the area. San Cassiano is a special village and Ciasa Roby would always be my choice to stay.

Great location not far from ski lift. Comfortable rooms, very good breakfast and possibility to order meal for dinner - that is absolutely strong point as all food was exceptional! There is also a bar at the property, run by the owner. Big underground parking.

I had a room at the top floor, fine if you like to exercise, but climbing 3 floors up might be a problem for some people, so have it in mind booking the room.

Great location, perfect view. Enjoyed the balcony early mornings and late night. The rooms and whole place was pristine clean, spotless, well done to the amazing staff! Delicious, abondent, fresh breakfast served by the delightful, joyful staff. Giorgio, checked us in and made sure we have everything we need for the duration of our stay. He was available from the moment of the booking until the check out. Provided us with helpful advice on trips and hikes. Altogether has made our dolomitic trip a memorable one.

Can’t say there was anything that I didn’t like.

Really nice location, balcony was great, breakfast was very nice (lots to choose from). Close to walks, cable cars, shops, cafes etc if you want to stay local (Use the cable cars if you are staying!). The host and staff were also very nice.

Tea and coffee making in the room would of been great, especially so you could have a morning drink on the balcony. Other than that I can't think of anything.

Breakfast is fabulous, as was the entire kitchen staff -- readily helped with dietary needs and options, adding to a seemingly endless selection. Apres-ski celebrations added a nice touch -- were fun and free. Advice on skiing itineraries was invaluable -- followed host's recommendation to find neat sites and sights to tour. Hotel offers a near-lift proxy ski-room location which was well equipped and very convenient.

Very friendly and helpful staff . Gave a lot of tips for our trip . Great breakfast, lots of fresh fruits. Convenient location to the gondola (5 minutes easy walk through the scenic town, even quicker without skis, a lot of people were just walking around the town to take in the views. (We left our skis at the ski service at the bottom of the gondola to get waxed so we won’t have to carry them back and forth, lots of ski rentals too at the bottom of gondola)

Wonderful, friendly place with a great team. The breakfast was outstanding, and an equally fine dinner is available to opt into if you want to eat there some or all evenings. Convenient for the Piz Sorega Cabinovia; the hotel has an arrangement with the ski depot nearby so you can leave the skis and boots there each night.