Who is the front desk not nice!

It was close to our destination. Nice atmosphere. Easy check-in and check-out. Room was clean and comfortable.

Hard to find hotel at night due to no signage on main road. Passed the hotel a few times on my gps until I finally noticed the building back in off the street. Would help a lot it there was a nice big easy to see sign near road. At $180 a night it seems like it is not much to ask for complimentary water in the room. Kind of expensive but understand everything is expensive in the bay area.

Free parking, clean, nice room setup and very comfortable bed.

No light in the middle of the room, you have to switch on multiple lights to light it. Shower pressure a little weak.

We really enjoyed this hotel. The location was great for us. We ate breakfast and dinner during our weekend stay. We had family meetings to attend, it was nice to come back to a quiet, delicious dinner before bed time. The outside grounds were clean. The location is just off the freeway. We would definitely stay here again.

Breakfast was fine. Nice selection of breakfast food.

Everything was fine. Staff was pleasant. Hotel was close to Harry's Hofbrau on East 14th Street. Harry's is real American comfort food and has been there forever. The neighborhood was quiet at night so it was conducive to getting a good night's sleep.

the lady at front desk was so accommodating. I think she worked in back but came to help up front. I had a distressing drive in and she instantly made me feel better with her friendliness and accommodations.

it’s location was a bit urban for me and parking was awful.

Convenient meals breakfast and dinner

Staff did not empty over flowing trash can on the day they cleaned the room .

We appreciated the manager accommodating our request and the hotel was perfect. We had an issue at checkin but it wasn’t the staffs fault it took 45 minutes as the computer was showing no rooms and we had a late arrival due to a flight.

N a

Centrally located between shopping centers, restaurants, and close to Oakland Airport. Very convenient, and in a comfortable and diverse environment with all types of ethnicities and age groups representing the community.

The only thing that could improve is more security prescience when guests have to park in the desolate rear area of building with only one entrance and no visible surveillance.

We had an issue with an allergy. I didn't realize this property was pet friendly. The staff took care of placing us in a clean room with no pet hair that would irritate my allergies.

Only one small trash can in the bathroom. We had to leave trash putside our room. We had no maid service during our stay...at least give us place to throw our trash.