Location on the main square was superb, two minute walk to the Menin Gate, Cloth Hall Museums and the town centre restaurants. Breakfast was excellent, typical European offering, excellent quality and plenty of food. Staff were extremely helpful and very pleasant.

Due to it's position on the main square parking away from the hotel is inevitable. However there are plenty of spaces/places a short walk away, Hotel looked a little dated in it's décor but we were told it will close for renovation at the end of this season.

Pleasant and helpful receptionist. The room had comfortable beds. The hotel had a really good central location (a couple of minutes walk to the Menin Gate) and a good variety of food at breakfast

The room was quite small , especially the bathroom

The location was perfect for our requirements and as we had already researched the free parking zones, it wasn't an issue. The bedroom was airy and clean, albeit basic. The staff were friendly

It was sad to see such a lovely build being lost in an attempt to make the interior modern, it lacked "soul", but this didn't affect our stay regarding sleep etc. Maybe my only proper criticism is that the shower interior behind the sliding doors was dirty.

Great central location and only a short walk to anywhere including the train and bus stations. The staff were friendly and helpful especially when we needed a couple of questions answered. A good variety on offer for breakfast.

Room was adequate, bed comfortable but a headboard would have good, along with an extra pillow. The location was exceptional and the breakfast was very good value.

Tea making facilities would have made our stay perfect. There was only a tiny bin in the bathroom for rubbish and a little more space to hang clothes would have been great., but for our 2 night stay this wasn't touch of a problem.

Lovely comfortable bed and fantastic breakfast, the owners where lovely, organising for my bike to be stored and a hotel 50yds away

Nothing really

Very basic but superb location right on the square. Room quite hot and could do with a fan and perhaps more plug sockets but given the price, location and cleanliness they are small points.

Not enough plug sockets, no fan.

A Fantastic location base for motorcyclists,able to park on pavement next door outside a Bank , CCTV overlooking, the young girl running the place was exceptionally good, she appeared to do every job in the hotel ,cooking,cleaning,reception & the rest ,I hope the owner of the hotel appreciate her loyalty & work ethic in these times , don’t expect a pool,gym or sauna , but expect a warm welcome & great host

unfortunately the restaurant at front of hotel was closed due to lack of available staff Labour! but this wasn’t a problem

Loved the location. Right on the town square. Close to everything , walking distance to Menin Gate - last post played there every night at 8pm without fail. Loved it. Good brekky - cooked and continental all included. Can't beat this one.

That I couldn't stay longer!

The location of the hotel was amazing. We had our towels changed & the room cleaned daily.

For 2 adults the room was small.