Everything was excellent from the start. Staff were kind and helpful, the room clean and comfy and the breakfast varied and delicious. Then there was an earthquake! The first one in Bangkok for at least 30 years I'm told. Here is where the staff went absolutely above and beyond! Despite having never experienced an earthquake before the staff (every single one that I could see) stayed calm and collected and focused on helping the guests. They knocked on doors to make sure everyone was out, they directed guests to the emergency stairs, handed out water on the way down and I even personally witnessed a staff member helping a man carry his wife down the stairs as another member of staff followed with her crutches. Once everyone was outside the hotel the emergency do not cross line was up in no time, staff were asking after guest's well being, somehow produced a chair for the lady on crutches and continued to hand out water. They also helped stop traffic and lead guests over the 4 lanes to the other side just in case. I would personally like to thank John, Ae, Zach and Nani for their exceptional treatment of me during the whole crisis. Once the building was safe to reenter, the staff were immediately manning the lobby desk to field questions and help as they were able. The elevators were non functional pending inspection which is clearly something the staff have no control over but they were still apologising for the inconvenience and in one case I witnessed helping a guest who asked for it get their luggage from the room despite having to climb up to the 30th floor. Everyone that wanted to check out was offered a refund on the rest of their stay but what amazed me as I chose to stay was that the next morning they had already cleaned the corridors of any debris from cracked walls and ceilings, were working hard on cleaning all the rooms and even had the breakfast service up and running!

The hotel rooms are located between the 20th and 30th floors, so even the lowest ones offer impressive views. At the very top, you'll find an infinity pool—perfect for cooling off and capturing stunning photos to impress your friends xD Rooms: Spacious, modern, and exceptionally clean, with breathtaking views. Staff: Incredibly friendly and attentive. Gym: Well-equipped with a variety of machines and facilities. Breakfast: Delicious, with a wide selection to satisfy every taste. Location: for us it was ok since we've seen Bangkoks best attractions already, we stayed couple of nights before moving on. Loved nearby food cour and 7-11 is inside hotel building. Hotel is 5 min walk from BTS station.

If this is your first visit to BKK be aware that taxi (cheapest way around city) takes around 20 min to get to khaosan road. It gets worse during rush hour. Hotel is not situated in tourist area. My personal dislike nomination goes to steel pool chairs, no mattress make them really not comfortable ( maybe that's the point. So everyone has chance to experience infinity pool)

Good location, was here 2 years ago and stayed here again in 2025

The windows in my room were smeared with fingerprints and there was mold on the ceiling in the bathroom.😐 The hotel is a bit outdated, the area around the pool is a bit dirty, the buffet is poor due to the large number of tourists, breakfast probably needs to be at 7am to find clean untouched products 😆

Excellent location, facilities, rooms, service! The front desk staff led by Khun Suki are amazing, as are the concierge desk and housekeeping staff including Khun Jenny who took care of our room on the 32nd floor every day. The breakfast buffet is very good and everyone at the restaurant and top floor cafe are lovely - they remembered us from our previous annual visits and it really felt like being home again. The Quarter Ari is truly one of the nicest places we’ve ever stayed at - and we will return again and again. Excellent value for money!

Nothing to specify here, really.

The stay was amazing! The property has a very nice and big gym, it is quite rare to this kind of nice gym in a hotel. The pool was pretty good, only thing to keep in mind is that the sun will shine at the pool from 12:30 til the evening. The breakfast has many options, egg station and coffee machines. The staff is super polite and very sweet. They give u a welcome drink coupon and you can choose between 2 non-alcoholic drinks at the rooftop bar. The hotel rooms locate on 23-32nd floor, so You will have a very nice romantic city view whatever room you get. Would definetely stay again! Btw I suggest going to the Saphan Khwai BTS area to get more local and cheaper food!

There is’nt enough pool chairs, the people will just wait to get the chair. That’s because there is not enough room to place more chairs.

Breakfast was great with a wide selection of both savory and sweet options. Welcome drink was a nice touch. This hotel is in an office building and occupies the upper floors of the office tower. Very handy to have 7-11, starbucks and cafe amazon on the lobby level. This property is on the bts line ari station making it very convenient to get around the city while at the same time being out of the touristic area and the extreme smogginess and pollution of bangkok

There was a very strange vibe there. Cleaning lady did not clean room even though we were out the whole morning until 1:30pm and wanted to clean room while we were in it at 2:30. Pool area very slippery and pool looked kind of murky and not super clean.

Huge room with good air conditioning. Breakfast is great with lots of food varieties which is far better than other hotels, my views. Good location with just a few mins walk from the closest train station (Ari). Front desk staff are courtesy and pleasant. Restaurant staff are courteous and helpful too. Patrick of the Concierge Desk is super helpful and efficient in helping us to arrange taxi to send us to airport on departure day.

There's cigarettes smell albeit it's a non-smoking room as hotel advised. Slight issue with water pressure in bathroom but it's not a big deal.

The property was in the perfect location for the metro as it was only a 5 min walk from the station. Staff were so lovely and the hotel and room were very clean. Bed was comfy, lovely views, very new gym, 7 Eleven, Starbucks etc at side of the hotel so very handy!

The pool on the rooftop unfortunately didn’t have the wrap around glass, we were thinking it might have got damaged during the earthquake a few weeks prior which is completely understandable but the only measure that was put in place was red and white tape on one part and a tiny barrier on another part which didn’t make us feel too safe!

Friendly helpful staff the rooftop pool and views were amazing great rooms air con and everything you needed a 7/11 shop was very close and restaurants we took a taxi to China Town and a tuc tuc back to the hotel which was good fun overall enjoyed our short stay

We arrived at 11 am and had to wait until 2pm to be able to get into our room so this was a bit disappointing after a long flight from the UK the welcome drink was not great a simple soft drink/cocktail/tea or coffee would have been better breakfast we paid for separate around £10 it was cold and not much choice for us from the Uk I would stay again but have breakfast in one of the local restaurants

Decent and spacious room, plus with good breakfast and good fitness room for a reasonable price, this hotel is a great deal!

You must walk to BTS Ari for a bit if you don’t travel with a car or taxi