The hotel itself is beautiful. The use of tiles, marbles and the statues gives it an elegant, classic look. Location is very good in the shopping street. Very close to House of Dragons and Museum Revellin, but basically all points of interests are pretty close. Friendly staff at the reception. The breakfast offers a good variety. Bacon is great!

The breakfast room does not represent the beauty of the hotel. It is a kind of a back room. The quality of the staff at the breakfast varies per day. On day 1 it was good and attentive, but on day 2 three tables were empty but were not cleaned. They picked up the dirty dishes from the table but did not come back to clean the tables. Not ok.

The hotel is in a rather convenient location, and overall, the stay is quite comfortable. However, over the years, it has lost a bit of its former charm — it used to feel more polished. The rooms are fairly cosy, though showing clear signs of wear, which somewhat detracts from the experience. Breakfasts are quite good and make for a nice start to the day.

The main drawback is the lack of parking: you can’t drive up to the hotel as it’s situated on a pedestrian-only street where cars aren’t allowed.

Im writing this review just for the restaurant of the hotel "ITACA" which is AMAZING! The waiter there is really nice and the food is fabulous! The hotel overall it's good if you're staying just 1 night not more. The position is in the center. Visit the beach because the water is really nice.

The A/C didn't work, the breakfast had no choice at all, the pool is not available and in general it needs some renovation. It feels more like a 3 stars but the best hotel in Ceuta so far.

Room was not clean, nothing to wear for your feats and the Floor was not clean. Hairdryer was old and not fonctioningww we

The noice in the evening from other rooms and because it was not clean.

The location was our favorite part about the property, though the hotel and staff were all very nice. We really liked it!

Probably the only part at all that wasn't good is though we stated a preference to have our three rooms close together and beforehand it looked as though they were going to accommodate us, we all ended up being on different floors and that was just very difficult with kids in terms of navigation. We made it work, and thankfully most of our kids are old enough, but since we booked our hotel several weeks in advance we didn't think we would be so spread out.

Went for an overnight stay in Ceuta and selected this hotel. Ceuta is not too big a place so it’s a gentle walk from the ferry terminal to the hotel. It’s in a great location, very central with lots of street cafes and bars within walking distance. If we ever come back to Ceuta, this is certainly the hotel we would select.

Nothing

The location was excellent and central, the air conditioner was not working and dropping water but they resolved the problem quickly. The room was cleaned everyday and the staff was very friendly!

The swimming pool was closed in the highest season (August!) and that was not highlighted when I made the booking. the last day, we saw cockroaches in the corridors of the hotel, not very clean… We have requested a double room and a triple room, they gave us 2 triple rooms and they requested money at the check-out for the triple room and then changed their mind when I recalled them our booking.

good location, good price and quiet

not clean as expected but for that price it’s ok, even the location is perfect

The hotel met the ratings as per bookings.com

Reception did not advise of parking places to use! There is a parking garage very close to the hotel that should be recommended to all guests. For own account. Booking.com made a credit card debit that was more than 12 % of the confirmed price at the end of the online booking. That debit was also made despite Booking.com confirming that payment to be made at the hotel!!!!

We loved the family room. The table and chairs for the kids and the bunks made for two very excited children. The bathroom was huge as was the rest of the room. Great and much needed air con. Awesome views.

Sadly the pool was empty and we had no pre warning of this. We booked the hotel specifically for that reason.