The hostel was clean and lively with a good shared space and kitchen area. Some of the residents who stayed at the hostel worked there and they were very friendly. It is close to the monorail station and convenient to travel to and from the airport. It is about a half an hour walk to the nearest beach. Everyone was very respectful and the sleeping area was usually quiet at night.

There are no parking spaces for bikes/ cars etc which is not convenient when there is little public transport options on the island.

Friendly staff, friendly people, everything was very clean and orderly and I loved the design of both the sleeping halls and the common area. It felt like a very immersing experience with the Japanese culture! :) would def recommend for anyone looking for great value for money

The beds are very tricky to figure out as a foreigner! But I guess that’s part for the experience too

The location very close to the Bus Terminal and monorail is very convenient, as its close proximity to 3 convenience stores. Tucked in an alleyway, it's fairly quiet despite being so close to public transport.

The pillow was a bit too hard, and the switch for the light was only in the inside of the capsule, making it somewhat hard to find and turn on due to the darkness when first crawling in, as the shared room where the capsules were located was always dark.

Location was convenient, it was close to the bus station, as well as one of the Monorail stations, so going around Naha or from Naha elsewhere is convenient. It is also walking distance from Kokusai Street and a nice place if you want to see Naha for a day or two. Close to the Airport too! Common area was nice as well, and I got to meet lots of new friends there!

Amazing place to meet other travellers! Cozy and big common area filled with people from all around. The dorms look new, are very comfy, with good temperature control and are quiet overall. There's a space for your luggage in front of the dorm with the option to rent a locker.

Trash bin in the bathroom could be bigger or emptied more often. The stairs up to the dorms are steep, but nothing too bad.

The location is perfect for a short stay because it's near the airport and the main public transportation, and there are also many konbini nearby. the facilities were generally clean and things like shampoo and body wash were available free of charge, this is a good thing for visitors who have to pack lightly. The air conditioning was a bit high in the bedroom, but anyway I managed to sleep quite well. The space of the bed capsules is just right and there are handles and hangers on the walls which I found very useful for putting wet clothes and towels. It was overall a very nice experience!

Comfy beds, nice community space to meet people on the first floor, the staff has travelers working there as well - which is really nice, good security with code only access for the room areas, showers have good pressure and get nice and hot, location is a short walk to a beach, restaurants, the bus terminal, and train station. The rooms have good AC, curtains for each bed, hair dyer and hair shampoo for guest use, and lockers for every guest for smaller valuables. The room lights are automatic - they shut off at around 23:00; each bed has it's own light source.

The only downside was that one of the bathroom sinks didn't have very good water pressure, but you could just use the other one if it's not in use.

I loved my time at Santiago. The staff was very helpful. Especially the girl at the front desk. I broke my phone while staying there and she assisted me in finding a store to buy a new one. The place was incredibly comfortable and the common area was a great place to meet friends and relax. Overall it was an amazing experience!

I appreciated the privacy one had in the bed. The curtains worked perfectly. In the beds, you can also keep your luggage without being worried about anyone taking it which was a nice plus. When you check in you will also get a key to your own medium-sized locker, which I used to keep valuable stuff in. When I arrived I first thought I would have to pay extra for a locker, but it is included. Loved this! The bathroom contained 2 toilets, both with good privacy (actual doors and not stalls). There were also 2 showers and 2 sinks, all of these facilities were always kept clean. The kitchen is fully equipped (although a little small) and was always clean. The common area had games, coloring things, couches and a modern TV with netflix, youtube, etcetera. One could often see people bonding there over a favorite movie or anime! Overall, the hostel exceeded my expectations. The staff even let me change my bed as I did not feel comfortable with sleeping in the upper bed.

Sometimes, there was lots of noise at night. People could come in talking as if no one was sleeping even though it was 12am. At night it never got 100% dark, which sometimes was a little annoying. There were not a lot of places to sit down in the common area; 4 chairs around a smaller table and some couches. In the afternoon, all of these seats were often occupied.

I loved the location, value, cleanliness, and the staff. It seemed to be a place that people stayed for long periods, so there was a system of trust built with the residents.

I didn’t like that the pods only had a curtain. It seemed very easy to turn this into a capsule hotel, for added privacy and safety, but it became very inconvenient to hear 20 peoples alarms every morning.