Comfortable beds, nice location. Nice water pressure in the shower.

There was one towel with a big hole. The staff in the lobby almost never greeted us, seemed like they wanted to avoid everyone, the people handling the cars outside also were impolite, did not say anything. The cleaning staff does not speak a single word of English so it was impossible to tell them to wait for 5 more minutes when the clock hit 11 for check-out time they started barging on the door and standing outside in a very bothersome and rude manner. I would say the atmosphere was very cold in this hotel all around and all of my family felt this

The staff at this hotel is wonderful. Checkin was a breeze even without a Korea phone number. There is a lobby with a 24hr coffee/juice vending machine and a free breakfast sandwich. We had to leave very early to catch our flight out and the staff had our sandwiches ready for us at 5:30am in the lobby and helped us order a taxi - we asked them the night before if they could help. The bedroom was very nice and we had a wonderful views of the city/ocean. The shower was extremely nice with a great rain shower. Location was also great and within walking distance to a nice park and many restaurants.

Nothing. The trip was great.

The daily breakfast was a real plus. Yummy and different everyday, nutritious & fresh. We requested for early breakfast cos we had to check out and they made it happen. The number lock on the door, the shower, the big fridge, game machine, were all plus points. The staff were all helpful & generally polite. Location is very close to airport. Staff helped to book taxis for us. They spoke good English.

Safe in one room didn’t work, no remote controls for air conditioner in the rooms (maybe it’s becoz it’s winter).

Location is convenient, you could actually walk from the airport/car rental areas for about 30 minutes. Staff are able to communicate in English. If you’re driving, they have ample driving space with valet service. Facilities are great and use of laundry machines are free and subject to availability. You can buy detergent, drinks and cup noodles from the lobby lounge at a low cost. Room is spacious with awesome views, especially sunrise and the airport landing strip. Love the shower and the hair dryer! Room is just as pictured.

Staff very friendly and helpful. Clean place and good facilities, gym, free morning sandwiches and although parking limited/ tight, the availability of valet service to park and bring up your car was one less stressful thing. But given tandem car lift and tight space, if it was busy, had to wait to get into the carpark. Not enough car spot if hotel is fully booked - fortunately we didn't have issues as we made it back to the hotel fair early but others had to find other carpark if it was full. They also had wading machine and dryer fir free use, that was a plus. Daily water bottles provided and if you booked a suite (which we did) they had a small kitchenette with induction, microwave and fridge but a bit pointless when no pots, plates or cutleries provided. Only 2 mugs. Room and bathroom smaller tgan other places we have been. Close to airport and local restaurants and convenience stores few minutes walk. We enjoyed our stay there

Limited parking and tight getting in the car lot when busy. Kitchenette not properly equipped (no plates or cutleries) and small room/ bathrooms.

Staff were friendly and attentive, I asked for some extra pillows and they got some rightaway. I really liked the eco-friendly nature of the hotel, great initiative! I enjoyed the free breakfast sandwich event they were doing too. The rooms were very spacious and clean, bathroom size was ok. The room had a sink too and a couch area and coffee table. Smart TV had all the streaming apps. Rooftop alfresco area good for chills and had decent views. Location was decent, theres a convenience store right next to the hotel and the shopping and food street is walking distance from the hotel. Several bus stops close to the hotel too.

The bed and pillows weren't as comfortable, We prefer a firmer mattress and pillow and unfortunately the one in the room was too soft for our liking.

The hotel room was a little small for the 3 of us but it was still adequate. A few things that exceeded my expectations: 1) The servicing team was wonderful, I needed a few things like additional pillows, hangers, these were provided within 5 mins of my call. I had the same experience when we needed a refill of the shower gel. There was definitely consistency in the good service 2) The room was very clean 3) Guest can use the washing machine and dryer for free, the only challenge is the waiting time 4) The FOC sandwich was a pleasant surprise, and they were not bad 5) We were able to get a 1 time use heating pad which was provided for free at the lobby during 1 time out of the 6 mornings we were there. There was samples of handcream for purchase 6) There was a convenience shop just next to the hotel

1) The bed was a 7 out of 10 for me. But the pillows were good 2) The hotel was a little far from the main shopping area, its a 20mins walk, it can be too cold and windy to walk in the winter

The staff is their strongest positive point! They’re incredibly helpful and will make sure you get to have an enjoyable stay. I like that they offer free sandwiches daily and private parking is also for free, plus they will park your car for you. The bed is comfortable and my room was spacious. They offer a microwave, vending machine etc. near the reception for everyone to use.

Maybe during the colder months, an air humidifier would be nice. The air is incredibly dry due to the heating I assume. I even got sick during my stay… the water in the shower cabin was leaking. It needs to be fixed. The toilet seat wasn’t completely clean.

Location was good, pretty central and a walkable distance to the main shopping area. Parking wise, we rented an EV, so we couldn't park at the underground carpark. But they have a valet, so it helped make it convenient. There was complementary sandwich each morning, and they weren't the same the 2 nights I stayed here. It was delicious and a simple breakfast. Bed was comfortable, room was cosy and spacious, and the toilet worked well. Also, complementary water dispenser was good too.

There's only 1 small lift. So during peak hours, it gets slow and a little crammed. Just to take note. Also, the staff do their job, but aren't the most hospitable (not too sure if its due to the many people, but it wasn't very welcoming)

We spent 1 night here when we arrived at Jeju island and the last night before we flew out. First night was on the 6th floor (?). The room was spacious with a light wood floor and looked so clean. The last night we stayed there was a different floor (10th?). It wasn't as good as the first night with a dark wood color and dark wall bathroom so it didn't give us a good feeling.

The hotel check-in didn't mention hanging out the bag on the door at night for free breakfast sandwiches. There was a sign in the elevator but we didn't pay attention. The 2nd stay there we remembered hanging the bag on the door so the sandwiches were delivered in AM. When checking out, they asked you to wait 10 mins (for them to check the room? Or getting the car for us?) but they didn't inform us when it was ready for us to leave until we asked them.