I had an exceptional experience at the Hyatt regency. On the second day of my stay at the hotel my next door neighbors were very loud. I complained about the noise. Ramy, the hotel manager contacted me and I was offered to move into a luxury suite with no extra charge for the next three days until i check out. After that the hotel management compensated me with a dinner at their Japanese restaurant that was fantastic. I Also enjoyed the hotel amenities. The gym is perfectly equipped and very clean. The pool area is spacious and gets lots of sun light and air breeze. The food everywhere at the hotel was very fresh and tasty. Overall I had a wonderful stay and will definitely go back.

The facilities at the hotel were top rate. Easy check in and reception staff were very welcoming. The restaurant facilities and the choice were excellent. We appreciated the variety and the fact that very late night dining was possible. We ate a few times at the main restaurant and the Lounge Bar where service was great and bar staff, especially Hani (Hamza) and colleagues were always ready to advise on drink and food choices. The breakfast service had just about everything, with chefs on hand for freshly cooked breakfast (if you could find room). We also ate at the Barranco restaurant which was also beautiful experience. The Spa was beautiful and treatments (massages) were optimal quality and were a welcome treat after a full day of visits in Cairo. My son especially appreciated the gym (full gym with separate weights room, cardio room and pilates room) was open 24 hours. But the staff especially made the stay wonderful- they took care of us, always stopping to ask how we were or how our day had been. Looking forward to going back.

Hotel is a little further out from central Cairo (20 - 25 mins in traffic). However, it is very close to Giza pyramids, New Egyptian museum and well connected to get to Alexandria. Actually the fact it is a little further out from Cairo centre contributed to the fact it was peaceful.

We had a very good experience at Hyatt Regency Cairo West. The hotel is located in a quiet and peaceful area out of the chaos of Cairo center. It is very convenient if you fly into Shynx airport. The rooms have a perfect size. We found all tidy clean, the bed is very comfortable, nice bed sheets and lining and good quality amenities. The hotel areas are nicely decorated with good ambience, pool tables, lovely live piano music, bar area and more. The restaurants have a good quality and menus are varied. There are both traditional and international menus. The pizza and Italian food that we tried were great and the traditional food was very special too. As for the pool area, it is big and relaxing, the best and perfect spot to relax after visiting the city. Guest relations and customer service were great! Many thanks to Ramy for assisting us and to all the staff of the hotel. I highly appreciated the interaction and interest of the guest relations manager to make sure that all was as expected. The kindness from all was exceptional. For this reason we have chosen and confirmed Hyatt Regency West for our second stay in Cairo. With no doubt, HYATT REGENCY CAIRO WEST is a great choice. Many thanks!

I recently stayed at the Hyatt Regency, and it was an outstanding experience from start to finish. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The room was spacious, modern, and impeccably clean, with a comfortable bed and breathtaking views. The amenities were top-notch, including a well-equipped fitness center, a beautiful pool, and a relaxing spa. The hotel's location was also ideal, making it easy to explore the surrounding area. One of the highlights was the dining experience. The on-site restaurant offered a delicious variety of dishes, and the breakfast buffet was especially impressive, with a great selection of fresh and high-quality options. Overall, my stay at the Hyatt Regency was nothing short of excellent. The combination of luxury, comfort, and outstanding service made for a truly memorable experience. I would highly recommend it to anyone looking for a perfect stay!

We had an absolutely wonderful stay at the Hyatt Regency Cairo West! From the moment I arrived, Merna and her team went above and beyond to make me feel welcome with their exceptional hospitality. The breakfast spread was nothing short of amazing—such a delicious variety to choose from, it truly set the tone for the day. The rooms were elegant, spotlessly clean, and so comfortable, making our stay both relaxing and luxurious. I can’t recommend this hotel enough—5 stars all the way

Nothing! The location is in a developing area, we didn’t mind though as we just wanted to unwind after a long day touring.

Phenomenal staff who goes extra mile to make you feel comfortable. Great bar with fantastic atmosphere. Swimming pool area is your morning to afternoon spot as sun disappears closer to 16 (November). Mrs Sadia Ghalib helped us felt welcomed at our rooms. Mrs Amr Hefrany helped us with organization of stay and luggage. Both were extremely nice and helpful. Mr Pheelo (reception and concierge) took grate care of us and helped organising transfers. Bar staff was phenomenal. Mrs Madonna helped with our extra needs and served with her advice. Lovely place.

Private hire cars are immensely overpriced yet drivers are lovely people.

The hotel is so stylish and chic. The location is remarkable, our room overlooked the Pyramids. The facilities are great. We booked the Spa room, it was amazing, we really loved it! The room had a sauna, a jacuzzi, and a massage table; everything operated perfectly and was clean and well-maitained. Now let me appreciate the staff! Literally everyone we met from the moment we arrived till the moment we left was super warm and welcoming! They would hurry to make all the arrangements and would do their best to make us feel welcomed and to meet our needs. Special thanks to Manar from Guest Relations. It was our anniversary and we added this remark less than an hour before our arrival but she managed to do all the arrangements and prepared the room for the occasion and it was beautiful! We would also like to thank Ahmed Hamdy from the restaurant. During breakfast he took care of all our needs and he repeatedly served us a variety of items. Overall, we enjoyed our stay very much! It was so relaxing and comfortable. Thank you Hyatt Regenecy Cairo West! That was our first time there, and will definitely not be our last.

Since we had meetings at Smart Village, the location was excellent. All the staff were professional and extra caring. We rented a car with a driver wfrom the hote to go to our meetings and it was a very easy process and the car was in wonderful condition and very comfortable! We also had a business lunch and the food was really good and the presentation amazing. We would definitely stay there again!

Everything was perfect.they make sure you get all the comfort and services on time no matter what you request. I like the regency club where you can get free snacks in the afternoon and evening time. The veiw is very noce the bed is comfortable and the room is super clean. I like there is spresso machine im the suite aa well.

The only negative point is if you have car that you need parking for. You will be suprised when you check out that you have to pay fees for the parking during your stay. My recommendation to the hotel is to grant a free parking for all residents.

Beautiful location, overlooking the pyramids. Lovely staff who were very hospitable and kind. The hotel is gorgeous and flawless. The breakfast was delicious and served amazing traditional Egyptian food. Special thanks to Sana, assistant guest relations manager who was so helpful and welcoming. Mariam who was at the reception and ensured our needs were satisfied. Ehab who was very welcoming and friendly. Kerolos, who was very knowledgeable and helpful. Ali who was helpful and kind in checking us into the hotel and ensuring we chose the best hotel room which met our needs.

Nothing