First impression, absolutely amazing staff! We checked in late at about 8-9pm, there seems to be only 1 staff left to handle check ins. We had 3 rooms, she came to us promptly at the entrance when she saw we had 2 cars and no more parking lots at the hotel building. She gave us directions to the parking opposite which also belongs to the hotel. She attended to us with the warmest welcome despite the language barrier, with a smile and a sincere attitude all the way. A pity I didn’t get her name. This hotel is one of the best we’ve stayed, with free flow drinks (including a wide range of alcohol) and also afternoon snacks (we didn’t get to enjoy it but it just sounds great!). It’s a place great for staying in to relax and enjoy the facilities offered. Rooms were also very spacious and equipped with sufficient amenities (even children’s amenities, how thoughtful). View from the room was awesome too! Great to wake up to the sound of waves! Would definitely recommend this gem!

We were so pleased with the hotel and its staff that we decided to extend our stay by two more nights. Mona, who speaks and understands English, assisted us with our inquiries efficiently—she is intelligent, courteous, and highly capable. Another standout from the front office team was Kino, who also provided exceptional service. A special appreciation goes to the housekeeping and restaurant staff as well, including Ryan, a very soft-spoken and amiable Aussie. The breakfast and buffet dinner were excellent, and we thoroughly enjoyed the happy hour, which featured a free flow of snacks and a wide selection of drinks. We highly recommend Il Azzuri. The staff, location, views, amenities, and rooms are all outstanding.

Nil

This hotel excels in every aspect—its rooms, facilities, restaurants, and most notably, its staff. The mostly young team, some of whom speak English, makes communication easier for English-speaking guests like us from Singapore. Their customer service is exceptional, and they are undoubtedly a great asset to the hotel. One bespectacled young man from the Front Office (whose name we unfortunately do not know) stood out as truly exceptional. He went above and beyond to assist us when we encountered a problem—where many might have simply shrugged it off, he took the initiative to help. Together with the housekeeping and restaurant staff, the Front Office team made our three-night stay an unforgettable experience.

Nil

Beautifully located right beside Dogashima. The balcony had a spectacular view of the cliffs and ocean, lovely sunset. There is no more renovation here, it is a wonderfully decorated hotel. They even have a happy hour where they have unlimited free drinks such as wine (white, red, rose wines), beer, soft drinks. They allow you to fill carafes to take to your room in a basket. There is plenty of free parking. The staff was attentive. There was a 7-11 3 mins walk away, as well as a spectacular sushi restaurant walking distance. Many other restaurants were nearby. The public baths were clean and overlooked the ocean. The sauna was large and clean. Highly recommend this hotel. The rooms were very big and clean.

Nothing

We had 2 twin rooms for 2 nights. Both my family members and my friends who travelled with us like this hotel very much. Checkin was quite personal, and the staff explained everything in details. The hotel provides many types of complimentary snacks and free refreshment drinks such as quality juice, beers, sparkling wine, soft drinks, coffee and tea, etc at the lobby lounge corner in the afernoon. Some of us had footbath and felt so relax with these refreshment drinks while gazing over the beautiful sunsets. The room is spacious, cozy, clean and modern with an amazing view overlooking the coast of Dogashima. It equips with an open bath in the balcony. We could overlook the ocean and enjoy the scenery of its landscape. However, it is a pity that the water is not hot spring water. We tried the public onsen (hot spring) instead. The onsen was not too crowded. The hot spring water was so good and I felt so relax afterwards. It also helped to release the pain of my frozen shoulder. There was not many local restaurants which stay open at night around the area. We were glad that we chose half-board stay. Both buffet dinner and breakfast were excellent and delicious . We liked the fresh sashimi and ate lots of it. They also provided free Italian wine or alcohol-free drinks for dinner. The hotel certainly paid detailed attention to our needs. They provided mask envelop, towels, umbrella, etc in the lobby lounge. When we requested not to clean our rooms during our 2-nights stay, they rewarded us a 500-yen coupon card per room for our stay (1000 yen in total for 2 rooms) to spend at any convenient store in Japan in honour of our efforts to save the water. This was a bit surprise and it was the first time we received a small token of appreciation like that from a hotel.

It would be great if their email reply could have been more promptly.

Il Azzurri is a beautiful gem on the coast right above a lovely cove. The staff were so warm and friendly; it is the only hotel we stayed at in Japan where the staff regularly smiled. Do not miss the dinner and breakfast, the variety and quality of food is excellent and again, the staff are very responsive and helpful. The accommodations were also excellent; large clean, quite and gorgeous rooms. Next time we are in Japan I would like to spend more time to explore this area, including kayaking and snorkeling. Il Azzurri will be the place we stay again.

Honestly, nothing, our stay was perfect.

The staff was wonderful. We loved everything about this hotel. They have a little snack/drink bar with to-go baskets if you want to bring anything up to your room and everything is included. The dinner buffet was absolutely phenomenal. It was the best buffet I have ever had. Everyone in our family loved it and there was something for every pallet. The Onsen was so relaxing as was the outdoor foot bath looking out over the water. The hotel has the most beautiful unobstructed views of the water. The attention to detail at this hotel is above and beyond. I highly recommend staying here.

There was nothing that we didn’t like. Everything was perfect!

We spent 30 days in Japan, travelled from the north to the south, and stayed in 9 different hotels (cheap, fancy, old, new). Il Azzuri by far was one of the best ones we had the pleasure of being in. We enjoyed every second here and I could not recommend it enough. Not only was the view breathtaking, the staff incredibly friendly and helpful, and the location stunning- the actual room felt like it was designed by a traveller for travellers. We were honestly blown away by every tiny detail and the level of consideration in the design of the room. Little features like providing us with a Bose Bluetooth speaker, a whole vanity table for make up, a little lamp to take outside onto the balcony where our onsen hot tub was, being able to pick up complimentary swimwear on our way up to the room, the placement of all of the light switches, the incredibly quality of the pyjamas they provided, the placement of the feature sink with blinds that allow you to see into the room, and all of the ample space dedicated for luggage storage and ironing. I cannot express enough how perfect (and romantic) the room was and how much we enjoyed being in Izu. Thank you so much for making our stay so wonderful.

I loved everything about il Azzuri, and the ONLY thing I can think of (which really isn't criticism) is that the icing on the cake would have been a tiny little nespresso machine in the room 🙉 I would've never left the hotel if we could've had coffee in our room. I honestly just wish we stayed longer.

Everything about the hotel was fabulous. The room was large, comfortable, well designed and with a view of the ocean to die for. The food was excellent, both dinner and breakfast and the onsen was perfect - Great water temperature both indoor and outdoor and neither too small nor too large. The free bar was amazing. We had only booked for one night, more's the pity, as it's a great location as well. We will definitely go back.

Absolutely nothing.

The spacious room was very comfortable and featured an incredible view of Tombolo, the natural land bridge during low tide. The drinks and amenities were a lovely surprise and made watching the sunset a very memorable experience.

Lots of renovation works were still underway which we didn't know about until a few days before our arrival. This meant the building was still covered in scaffolding, so we weren't able to see the hotel at its best. However, the staff ensured we had a room with an unimpeded view, which was lovely.