If you're looking for a place away from the city that's nice and peaceful, this is where you should go. Comfortable rooms, a nice mountain view, plenty of bath options, and incredible food. Every included meal was well worth it. We had to skip lunch, the dinners were so filling! Staff were very helpful.

The one thing I think could be better communicated is how to get to Fukushima properly. The information on the shuttle is readily available, but I received inconsistent messaging about the fact that there was a second shuttle at 17:00, not just one at 14:30, to return to the spa from Fukushima station. Some more information on alternative transit options (which I believe are just a city bus and taxis) would also have been welcome. This is more of a suggestion than a 'dislike', but I do think they could stand to find a way to make signing up for optional services like the karaoke room or even just a massage a bit more efficient.

Loved everything. Location was stunning, food exceptional, service excellent, traditional room gorgeous and exactly what we wanted to get an authentic experience. This stay was one the ultimate highlights of our 4 week trip to Japan.

As westerners, we were not quite comfortable to bathe with strangers, so booked the private baths which were excellent. Does feel like we missed out a little on experiencing the public baths, but that is our issue to deal with. As this was our first time at an Onsen, it felt like the right option for us.

The place is magical, like taken from a movie. We fell in love with the onsen experience. Everything was clean and organized. The dinner and the breakfast were wonderful. And don't miss hiking around the town and forest.

It's not the easiest to get there from Fukushima station. There is a shuttle bus you can reserve from the hotel. But if you are new to Japan, it leaves exactly on time so make sure you don't miss it.

The different onsens for choosing, the huge room with private bath, staff attention to details, shuttle service to and fro, surrounding area allow small hike and of cos, kaiseki dinner.

We stayed 2 nights and it was both Kaiseki dinner. A previous ryokan served us kaiseki for first night then sukiyaki for second night. It was great to have variety. One of the indoor onsen's cleanliness can be better. I saw clumps of algae floating around.

The breakfast buffet was amazing. There was so many options we tried so many different things we had never before. The dinner was also a great experience. We had an 8 course meal and the waiter was great at explaining what everything was.

Honestly the whole experience was sensational and exceeded my expectations. The only bad thing is that we didn’t stay long enough. We only booked one night and can’t wait to come back and enjoy it all again.

A really great place to chill for a couple of days and get a feel for true Japanese culture. The hotel is in a great spot, really quiet and peaceful. Really enjoyed the private bath areas so we could just relax. Also the masseuse on the 6th floor is really really good...

The outside bath areas could do with a little tlc.

Walking through the special Mon (entrance) the level of luxury was outstanding, spacious living with comfortable beds, private onsen bath (for 2) and balcony with lounge chair. Sumptuous foods artistically done served in private dining room. Wonderful!

obviously they are proud of it: but in my opinion The view from the room of a sheer cliff is not that lovely. View from downstairs onsen and waterfall are good.

Beautiful place to stay! All the facilities I tried were wonderful. The outdoor pool was a highlight. The room was spacious and people came in to set up my futon on my first night. The restaurant was very considerate and the vegetarian options provided were delicious. For breakfast - the fresh chocolate croissants were my favourite!

It is a bit out of the way if you’re using public transit/trains. But the shuttle service made it easy to get from Fukushima Station.

The pictures do not do the onsen at this ryokan justice. We arrived later than I had hoped because our car's navigation lead us in the wrong direction, but the staff never made us feel guilty and helped us to check in. Our room was Japanese style with a great view of the garden and the ravine the river flows into. My tween found the futons very comfy. They worked with our dietary restrictions to make a wonderful multi-course Japanese meal, though I admit, I think I still liked the tempura course best. My tween slept through breakfast, but I really liked the fruit smoothie, which was lighter than I expected. The onsen are amazing here. There is the very traditional looking bathes overlooking a waterfall as well as two other floors of onsen, some of which rotate between men and women. Most of the onsen are also quite deep. My only regrets are we arrived late and couldn't explore the town and that I didn't buy the special chopsticks for sale here.

This was the most wonderful of the places we stayed in Japan, all of which where exceptional. The food is well prepared, varied and brilliant. The room was perfectly appointed. We stayed in the suit so it was particulally nice. The indoor baths where our favourates, piping hot with some great views. The service was exceptional, the staff where very kind and accomodating of our (very) out of practice Japanese. I would recommend this place happily to anyone wanting to get away, unwind and enjoy hot water and good food.