We had an absolutely wonderful stay at Minshuku KCS Hotel and Restaurant. From the moment we arrived, we were greeted by very kind, polite, and hospitable employees who made us feel right at home. Their exceptional customer service truly made a difference throughout our stay. The hotel offers delicious food, with a variety of tasty options at an affordable price. The menu is reasonably priced, making it a great value for the quality of food served. The free breakfast was a pleasant surprise, and it was the perfect way to start our day. The location of the hotel is in a quiet area, which made it an ideal place for total relaxation. We were able to enjoy some peace and quiet, surrounded by beautiful natural surroundings, making it the perfect escape from the hustle and bustle. Our room was spacious, well-maintained, and clean—everything we needed for a comfortable stay. Additionally, the hotel offers laundry services at a very cheap price, which was incredibly convenient. One of the highlights of our experience was the reliable service provided by the hotel’s staff. We ventured to a very far location, and our knowledgeable driver went above and beyond by not only ensuring a smooth and safe journey, but also serving as our tour guide along the way. His insights into the area and local culture made the trip even more enjoyable, and his attentiveness and care made us feel completely at ease. We also had the joy of celebrating New Year with the wonderful staff. It felt like a warm home away from home, as everyone joined in the festivities and made the occasion extra special. When we requested a dinner at the viewing deck, the staff went above and beyond to make it an awesome dining experience. They served our food and made sure to stay nearby to check if we needed anything, ensuring we had everything we wanted. Their thoughtful and attentive service made the meal even more memorable. What truly stood out to us was how kind and warm the staff were towards our daught

Nothing! Excellent service! We love our stay!

Spacious room with beautiful view. The breakfast is delicious. The people do everything tp make your stay comfortable and are super kind. Higjly reccomend

I know they mean well, and I feel like a difficult guest, but for some strange reason this seems to be a practice all over the Philippines: I I have a hard time understanding why they would expose the guests to stinky polluting toxic air fresheners (4of them in our room) and lots of headache inducing perfume sprayed all over the sheets. I did get unscented sheets when I asked. We came a long way to smell nature, fresh air, the ocean and the rain. I hope for the health of guest and for the environment this useless poisonous practice stops.

The staff are very friendly, welcoming and helpful. The food is nice, well presented and decent value for money (we had the complementary breakfast twice and paid to eat Japanese food in the evening twice). The rooms are well appointed and immaculately clean, actually nicer than the pricier Sunset at Aninuan.

Poor sound proofing - this is by far the main problem with the place. Everyone seems to own a rooster around here, and possibly half the roosters own another rooster. On top of that, the Bamboo House resort next door hosted a loud wedding from 4pm to 2am one of the two nights we were there (LOUD dance music and strobe lights). We may have just been unfortunate with the timing of our booking as I have no idea how often this happens (it was a Monday night). For the money it would be a 10/10 if it had better sound proofing, and I would have scored lower on this occasion if it wasn't for the staff being so nice. There's no direct beach access, but it's only a very short walk to Luca's Italian restaurant and there's beach access there (and good pizza), so this is quite a minor problem.

The staff were lovely and very helpful. They organised motorbikes for us and a tuk tuk back to the ferry and also carried our luggage all the way up to our room. The room was a very good size, a nice balcony (on which they allowed us to smoke). Very very clean. Great aircon. Great customer service (which we had not experienced yet in The Philippines)

A small little wish is for the beds to be a little bit bigger. But overall is not a big problem as the beds were still comfortable. Perhaps some little soap in the rooms too?

Super Staff always available,position is perfect,they have a scooter rental and no surprise. Very Large and clean room, silent aircon,a Japanese restaurant

Maybe mattress

Nice clean rooms. Comfortable bed. Friendly and helpful staff. Lot of space. Good refrigerator.

Noisy roosters at the neighbor.

accommodating staff... good service, good food..

none

Nice staff! Reccomended!

The staff were excedingly hospitable and welcoming. Nothing to fault there!

There were some things that were not clear to me when I booked. I'd like to let people know what the reality is so that you can judge accordingly. 1. The view is on higher floors ( not all rooms have an ocean view, but you need to walk up 3 flights of stairs at least. Good to know for people with issues. 2. It's not right on the beach. There is no direct beach access. You need to walk about 300 meters to the beach which is in front of the Italian restaurant (which is amazing BTW) . No chairs or umbrellas there though. 3. For a north american pallette, the free breakfast is a little tough to enjoy. We didn't eat there much because of that. I cannot speak to the rest of the food. 4. If you need a ride, the trikes don't come down the hill to the hotel. You need to walk up a quite steep hill to get to them and then walk another 500 meters downhill to get to the pool table where the trike drivers hang out. If you have leg, knee ankle or fitness issues, it's a bit of a haul. We are not physically fit and had to stop a few times walking up the hill to catch our breath. FYI 5. ROOSTERS. right underneath our windows. They are broken too. No idea when to crow. So they do it all night long. It made sleeping a bit difficult, but that's pretty common anywhere in Philippines. 6. Noone came during our 4 night stay to change sheets ( they got a bit sandy after a while) sweep the floor, change towels, empty garbage can, give new water bottles. At all. The room gets pretty grungy after living in it for 4 nights and no cleaning going on. I've never experienced that in a hotel before!