My husband and I spent 3 nights here in July 2024. This hotel makes a fantastic base for day hiking in the Cadi-Moixero Park and the Pyrenees, which was why we chose it. We really appreciated being able to relax in the pool / sauna / steam room after a long day on our feet. We followed this with drinks on the terrace, and then dinner soaking in the amazing view from the restaurant. Dinner was delicious, and the kitchen did a great job of catering for some strange dietary restrictions. Breakfast was ample and of a very high quality. Above all, the service was exceptional. We were welcomed with a glass of cava on the terrace, which was a lovely way to start our visit. All staff members we encountered were friendly and attentive, and especially helpful in recommending hiking routes and excursions. We also really appreciated being able to borrow hiking poles, since flying with hiking poles is a bit tricky. We hope to be back soon!

The hotel has recently reopened after a remodeling, and some work was still ongoing during our stay. As a result the jacuzzi was not available (though the sauna and steam room made up for it).

Perfect for spending a couple of nights with your beloved. It has an ideal location; the hotel overlooks the mountains and the city of La Seu. The views are stunning! Very friendly staff, ready to help with anything. They helped me with planning a hiking route, providing several options with valuable descriptions so I could make a good choice. By the way, I recommend going to El Prat de Cadí for lightweight hiking; the views are stunning, and it's about 40 minutes away from the hotel. Also, they have nice spa services. I especially enjoyed the outdoor jacuzzi with an amazing view of the mountains.

The food at the restaurant was okay, but not ideal, especially considering the price. The waitress made a couple of mistakes with our order, so a bit more attentiveness would't be amiss.

El Castel is a lovely traditional hotel in the sense that the decor hasn´t been changed to the more modern stark minimalistic style that so many hotels have today. The room was spacious, comfortable and had a wonderful balcony with a view of Seu and the Cadi. I had a wonderful facial and pedicure in the spa. All the staff were professional and friendly. The welcome was extremely kind. Since we ate both and excellent lunch and dinner there, if I could make one suggestion, it would be that dinner on the terrace also offer something fairly light, like a club sandwich or Caesar salad.

The reception was pretty good, the lady was very friendly and helpful. The room was good, detail the door was open but we didn’t mind, the room was inspected and ok. Because of the occ of the hotel we were unable to have dinner at the restaurant which was sad because room service was until 22:30 but the spa, the gym and breakfast was good.

Spotless room, relaxing spa, cozy vibes, comfy bed and pillows, and just 10 minutes drive from Andorra. We originally booked for two nights, but our stay was so enjoyable that we happily extended our time here. It is a dog-friendly hotel.

We used the outdoor jacuzzi in the evenings, and the water temperature felt a little cool.

We like old designs so it was “cute” in that sense.. The bathroom is quite nice and comes with many towels, robes, shampoos etc that sometimes lack in new hotels. The view of the mountains and the countyside is very nice!!

Having said old designs, the hotel needs refurbishment asap… The breakfast was quite limited but okay! The dinner was nice but a pricey..

Rooms, staff and property absolutely amazing. Breakfast super with local products.

Wellness area, a lot to improve. Only the sauna and the jacuzzi were working. The temperature of the jacuzzi was too cold.

Everything was top notch, room, staff, the restaurant was fabulous (please try it), clean and the sleep was the best quality. Very good parking. Can't praise this hotel enough.

Everything was perfect! But the most important all the staff..so friendly and smiley for every need!! We will come again for sure🩷

Incredible staff.

The indoor swimming pool could be a few degrees warmer.