It is an historic hotel, with a great location for walking around Luneburg. The staff are so friendly and helpful. The breakfast buffet is an absolute delight and it was so nice that we were able to enjoy breakfast with our large family in a private room.

It is great that you can park in the hotel and be so central. However, the parking can be stressful given the space in the car park, so you wonder whether you will find a space if you take the car out for the day.

LOCATION

The attendants were friendly but excessively strict about the checkout time, even after returning the room keys. All I needed was to keep the car in the hotel parking lot (where there was enough free space) and in the reception room to check my computer to finalize the next booking. This unnecessary pressure could have been avoided. The hotel is clean and strategically located near a beautiful downtown area.

Charming and friendly hotel, well situated a short distance from railway station and town centre. Although traditional in appearance, all facilities were up-to-date and in good working order. Spacious, comfortable room and good breakfast.

A little expensive, perhaps...?

Great location -- it takes about 10-15 minutes to walk to the train station, and 5 minutes to the centre with lots of cafes, restaurants, and shops. There is also a bus stop 5-minutes away that can take you to Leuphana University. The rooms were clean and comfortable, and the staff were very friendly and helpful.

There were only stairs in the building I stayed in (Haus Tilly), so there is limited accessibility.

Charming historic hotel with helpful and kind staff. Located perfectly in the old town of Lüneburg. Highly recommended.

Nothing.

Small and quaint. It makes you feel like you are staying in an inn in a storybook

The WiFi signal was weak but that is probably due to the age of the building which is a couple hundred years old as my regular phone had signal issues too

Central location made walking everywhere possible. We were able to have onsite car parking. Communication and check in was easy when we arrived late on a Public Holiday. Very quiet and comfortable. Quite a spacious room.

Lovely location, close to center. As tricky as parkings might be for foreigners, there is help to guide you to the inner yard. We booked the stay for 2 nights to attend a wedding and we walked to both city hall for ceremony and to the party location.

The majority of the accommodation is in two old buildings with lots of character. Despite the fact it's an old building, it was warm and cosy - radiators in bathroom and room available for heating all day if required (but you can adjust to suit), very central and an easy walk from train station. The receptionist was very welcoming and friendly. We paid for a basic room, but we had a small table and two chairs.

Only negative, no tea and coffee in room, but the accommodation was well priced the odd coffee out wasn't a problem - there are many cafes, pubs and restaurants closeby, either by the river or in lovely old streets, and it was so nice to just sit and watch the world go by.

The staff was very kind and went out of their way to store our luggage, arrange our room, and provide parking.

I would like a refrigerator if possible. There were many stairs in some parts, so it was difficult to carry heavy luggage.