The hotel was beautiful, the room was big and as warm as you like, with a very comfy bed and chuncky bathrobes. Also there is a dedicated elevator going directly to their nice spa, which only hotel guests going to the spa use. So we could just put our bath robes on and go there directly and then directly back to our room undisturbed. It saves a lot of time and the bother of having to change at the spa. Also the staff was very nice. Also the location is perfect, just one quick and cheap train stop (5min ride) or 20 min walk away from Disneyland! The free shuttle service to and from the park can be handy.

The shuttle service to and from Disneyland is a great perk. It's just a shame it doesn't pick you up from Disneyland if you have travel luggage with you (like for example the day you arrive). Also it doesn't pick you up after 11pm, which is not ideal because the fireworks show in the park starts at 10pm. So it's easy to be past 11pm after you visit a last shop or even just walk through the crowd to the parking lot. Also, if you enjoy the fireworks (which are worth it, drones show included), the spa will be closed by the time you are back. Moreover, check how much your city tax will be (x day x person). When we booked in December it was shown at around 3 euros on booking.com but by the time we arrived in February it had rised to over 8 euros.

Excellent location in town centre and for Disneyland. Very nice modern hotel with great facilities. The free shuttle service to Disney was a nice surprise.

They should advise on their website that the pool restricts access for children to only 10am-12noon and 3pm-5pm. I have no issue with the hotel choosing to restrict access but it should advise guests more clearly before booking so an informed decision can be made. The 2 x two hour time slots available to kids each day are likely to fall in the time families would be at Disneyland so then the pool becomes inaccessible to kids for the stay which is a shame. Overall it is a very lovely hotel and this point wouldn’t prevent me from recommending it.

I liked the cleanliness, the room size and quietness. Free taxi to Disneyland

A racist female staff member. As we arrived late, around 21:20, from Disney Land, a female staff member was at the reception. They spoke to us rudely and later refused to let our bags from the storage room. After waiting for 1hr at the reception, being super tired, I saw he was helping other clients with the same request, but he only ignored us. When I confronted her, she finally agreed to help. I'd like the management to look back at 08/02 at 21:20 and find out why we had been treated this way.

A superb hotel in an amazing location. All perfect. Highly recommended for families with children going to Disney Paris. Their shuttle service works really well and you do not need to book or call them. We loved our stay, welcoming staff, the time for the kids in the swimming pool and the lovely breakfast.

I didn't have breakfast bc I wanted to stay in the room and rest before checking out. I loved the comfortable bed mattress I slept on. Hotel is located on a main street easy to reach and close to the shops in Val du Europe Mall & La Valle Outlet. There's a lot of restaurants closeby by walking distance so the location was superb.

The room was a bit smaller than expected because the bed was very big compared to the room size using most of the space so it was a bit hard to move around with our 3 big pieces of luggage & 2 carry-ons. But with small corridor at the entrance of the room it helped a bit to keep a piece of luggage there during our stay.

The location is very convenient, near to train station, restaurants and shopping mall. The family room featured a spacious living room with sofa-bed and well equipped kitchenette. Although bedroom and wardrobe was quite small, beds were comfortable. Spa and pool is very nice. Staff at reception and spa was welcoming, helpful and kind. Best feature of all is the complimentary shuttle to Disneyland park, only 5min away. Highly recommended for families.

Nothing major: TVs are outdated. Kitchenette and kitchenware was not cleaned every day. Small bedroom and small wardrobe for family stay.

1. I booked the family suite & it has 2 rooms & a sofa bed in the living room, and 3 bathrooms ! In addition to 2 mini kitchens. 2. The hotel offers free shuttle to/from the Disney Parks 3. The hotel is within walking distance (5 mins) from the mall & the outlet 4. Swimming pool was indoor 5. The A/C was cold 6. Value for money

1. The bathroom sink was rather small 2. Our room was located very close to the lifts & it was a bit noisy but likely there was a 2nd door between the bedroom and the main door & it was quite when closed during night.

Hotel is fantastic and soo close to Disney! They offer a free shuttle service in vans and just call when you need collected and no more than 2 minutes from the hotel to Disney. Literally 5 minute walk to Val Du Europe shopping centre and all local amenities.

Can’t take a coffee from the restaurant to the room. We also tried to ask to use a corkscrew but couldn’t take it to room to open the bottle. Couldn’t leave room as the family room set up means walking through where the kids were sleeping. We were beside other family’s balcony and they wouldn’t allow them to bring it up to open bottle.

They have free delivery to Disney land

It smells like a spa from the second you walk in! Like heaven after taking the busy train from central Paris. Room modern and comfortable with air con. Shuttle minivan service to Disney convenient and reliable. Spa and pool a welcome treat at the start and end of a hot busy day! Great to have the kitchenette and the carrefour across the street to purchase supplies easily. Staff very professional and kind.

The kitchenette could be better equipped no soap or cleaning items or cooking utensils just cutlery. Lack of written information like breakfast times, using the spa/shuttle etc. Laminate floors could be cleaner.