The hotel was lovely. Tastefully decorated in the appropriate historical style. The staff were extremely friendly and accommodating in English and French. Our dinner at the restaurant exceeded expectations and the wait staff and sommelier were wonderfully engaging, friendly and knowledgeable. The outdoor heated pool was great as were the sauna and steam - rolling in the snow and jumping back in the pool were icing on the cake. It is pricey but worth it.

Our room was a little on the small side, but, with all the skiing and amenities, we didn't spend much time there.

We loved its secluded location on a large beautiful property. We loved our room - 300- very much. The manor itself is beautiful and the hot tub and steam room were wonderful. The staff were all excellent.

Room 300 is all wonderful but needs an exterior light above the door for nighttime - hard to see its number and the place to tap the key. The railing into the hot tub needs to be reinforced. Finally the steps up into the sauna were slippery the day we were there. These slight problems were the only problems.

The Manoir is beautifully well kept, clean, and comfortable. The amenities are lovely and the staff and service was exceptional. The hotel is pet friendly, and the staff took such kindness to our puppy. They even accommodated us with a mini fridge, needed for his food. The food was also delicious, though we only ate in the bar area where we could bring our dog.

The room we stayed in was on the smaller side, though we were limited to the first floor due to our pet. However, we were still quite comfortable. The only other thing I wish was available was room service, although I can understand how the rooms aren’t setup for that. You can bring any food you like back to the room, but there is no direct room service. Very minor details and would not deter us from returning!

Staff very helpful and attentive. Restaurant is amazing. Discovery menu and matching wine pairing was impeccable. Sommelier very knowledgeable and we have learnt a lot. Spa was lovely with great complementary warm ginger tea drink.

Not enough power outlets in room. Need a more powerful in-room hair dryer. No change room beside spa pool. In winter, it's very cold for guests to wear only swimwear and bathrope to walk outside to reach spa pools.

The staff were amazingly welcoming and friendly. i interacted with maybe 10 different staff members and everyone was super friendly and helpful. They were also super kind to my dog which was a great added bonus.

Room was small and under equipped e.g. no coffeemaker and not even a humble kettle. Breakfast was a la carte (not buffet) and too expensive imo.

Service was very friendly and helpful. View was okay, but location on hill was very nice. Public fireplace was appealing. Bed was comfortable and bathroom was large and recently renovated. Concierge was helpful.

The restaurant food selection was missing affordable comfort food. The bar closed too early. The fireplace was not working (but they compensated for this :)). 4 pm check-in was way too late for my taste, basically it made our stay feel short and it forced us to find something to do until it was ready. Hallway was creaky, door should be sound-proofed.

An architectural gem in the heart of the Laurentians overlooking the stunning Lac des Sables. Staff went well above and beyond, in particular Caroline, their Gold Key concierge. We were shocked at how nice it was.

I REALLY had to struggle to come up with a complaint, but I guess they could use an additional electric car charger? Let me stress that they have them, they were free when we were there, we used them and they were great.

Not only an excepcional hotel in terms of architectural and finishing; but one of a kind in therms of service, hospitality and quality. The cuisine, is to say the least excepcional. From breakfast to meals throughout the day; finishing up with a sublime dinner is an experience to live every day!

Loud children at the pool at a Manoir, when you want to relax.

Location was perfect for us. All staff were friendly, helpful and professional. The bed was very comfortable and our room was very comfortable. We had 2 excellent dinners and thoroughly enjoyed the winter setting.

Evening/nighttime Lighting in the entire gym area needs improvement.

Property kept in top notch status. Well maintained with vintage spirit inside. Outside pool, Jacuzzi and Sauna - definitely Bonus during the staying. Breakfast menu's are multi-choice and quite tasty. If I have a choice to come back, I definitely will.

There are some flying inconveniences, that you can find at any Canadian cottage areas.