Premium room was excellent was spacious clean good size wall television good choice of channels shower and wash basin well designed spacious rain shower good pressure very comfortable room Compare with hotel Sayji and the price choose Mercure Surya place needs power sockets international room 9 out of 10

Stay was comfortable due to room quality and the decor staff friendly and helpful food 7 /10 Choice given between sayaji and Surya my choice would be Surya price and comfort Sayaji over priced for the room there Premium quality is basic room very poor

Location ideal for me all ways been looked after during my stay especially thanks goes Duty manager Mr Sunil he makes my stay comfortable and pressure-able I couldn’t ask more needs trained staff at reception not well coming not bothered Restaurant staff attentive and helpful having visiting the hotel last 15yrs I find the breakfast choice has gone a mark down

Front reception attitude and approach In rooms need internal-nation sockets for change purposes

The staff were extremely helpful and friendly, especially the lady working in the restaurant in the evening. Great selection of food at breakfast and dinner, I didn’t use the facilities but did have a look and whilst a little smaller than expected they did seem quite pleasant. Room was very comfortable and very clean, the shower water was really hot but ran cooler after a little while. All in all a very nice hotel.

I guess the location is a not ideal if you want to take a walk out but it’s very central and most people use taxis or drive. The water in the shower runs very hot and takes a while to run cool enough for a shower but not really an issue.

This was the last stop on a two week road trip and the property was fabulous. The Executive Room was large and very well appointed with all the amenities. The staff was prompt and helpful in every way. We ordered room service a couple of times and the food was quite good and filling at great value. The location is very close to Vadodara station yet in a quiet area so overall very happy with the stay.

Nothing as such

Very clean and well maintained. The buffer was excellent every day with many options to choose from. I stayed a few weeks and was very comfortable there.

The rooms are very comfortable and clean. A bit stuffy at times as the windows cannot be open due to air quality. Air conditioning certainly helps.

Staff very accommodating and courteous. Spa very nice. Food varity excellent.

Key cards would occasionally stop working. Maybe they need to be updated.

The gym and the restaurant were good.

The room I was given had water leaking from the ceiling and an awful smell. Very loud noise from the function halls late in to the night. Non stop construction noise from the rooms nearby.

The staff were really friendly and helpful particularly in the restaurant where the food was also great. We were able to organise excursions easily with the front desk staff who were also great.

It was really difficult to understand the wiring in the room in terms of which switch went with which lamp. It was a bit illogical in that way.

Location weas excellent.

Electrical Power point given at the Study table is very much in awkward position where it is difficult to plug to the socket.

Hotel and room were very clean, breakfast was excellent. Staff was very friendly and helpful.

Location is little awkward to find.