Thank you so much to the owner. On Saturday afternoon, when we arrived at the hotel in the heavy rain, our tire hit the curb and blew out. The owner tried to help us to fix the tire in the heavy rain. When it couldn't be repaired, he called the emergency repair worker for us. Although it still couldn't be repaired, and all services in Austria were closed on Sundays, we had to stay in this small town for another day. At 8 o'clock on Monday morning, the male owner helped us call the service center again, and drove 4 kilometers to send me to the service center to communicate and reinstall a new tire. Thank you very much for the owner's enthusiasm and help. The hotel is very new and the facilities are great. The air conditioner saved us on this hot weekend!

Comfortable, neat room in a hotel that is situated near motor way. Wery good for a stop in a long trip. Good breakfast.

There was some problem with the key or actually with the key box outside the hotel door. I was supposed to stay in a room with a certain number given in a an email, but the card that awaited me in a key box had a different room number. I`ve got totally confused in the night when I came, and there was noone to ask for help. I just went to the room I had got the card to, but still was a little unease. In the morning I was told the was some problem with the key box. That`s understandable situation, but I would expect an information via email to prepare me for this. Otherwise everything went v. well

This is a great little hotel. It is quite a normal business hotel BUT the staff make it a different experience. I arrived at 20.50 and the guy took me through got me a beer, gave me a menu and made sure I got something to eat before the kitchen closed at 21.00. Then another couple came in in at 21.05 and he did the same thing. Committed to their guests.

Lots of things could be better, but they are minor and the main thing was that the staff made you feel like 'guests'

Excellent location near to the Thermalbad, train station and bus stop The breakfast offered a wide choice The room was very comfortable The staff were all very friendly and helpful It is a lovely hotel, thank you for a great holiday

The room has been recently refurbished. It was super clean. The staff was extremely friendly.

The breakfast did not suit my taste.

the spaciousness of the room. The location the staff and hospitality

for me a double bed duvet.. the single one just kept falling off the bed. everything else was great

Comfortable, quite new, well equipped, good breakfast

Fresh fruits for breakfast would be appreciated

Very nice breakfast, all fresh and good! Strategic area, and staff very gently:) I raccommend it!!

Since I am from Hungary I was happy that there erre a Hungária person to translate. Per friendly.

Good location for transfers and passing through. Comfortable and clean room Flexible for late checkin

Employees were not all speaking English, but we managed Breakfast might have been better but basics available