The king deluxe room was spacious with 3 separate rooms with doors which was perfect for spending several days at and getting ready at for a wedding. Finishings were modern and clean. It was within short walking distance to everything we needed which was very handy especially for multiple day stay.

It was a bit awkward to get room service - we weren’t around between the 9-11am window when they were checking in to see if we needed anything. Thankfully the front desk was close so I could just grab items from there when needed.

The room was nicely laid out. We virtually had two rooms attached. The back bedroom has a balcony window, a fireplace and a large screen T.V. with a king bed. The bathroom was in the center which is well planned as one room doesn't have to bother another to use the facilities. Also, out of the bathroom there was a small sink/mirror area! The front room had a pull out bed couch with a cozy chair and again a large fireplace with a T.V. This was a very nice lay out for a room.

The screens were amazing, but we could not locate anything. They offered several extra options such as Disney, Netflix and at least two others, but we could not get anything to work. May be our lack of tech, but we tried a couple of options...nothing worked.

Spacious and gorgeous room with king bed and soaker tub with skylights. Comfortable bed and very nice towels. Fridge and microwave in room.

Called ahead to ask a few questions and gentleman on the phone was abrupt and not friendly. When we checked in, recognized the same man as he was not welcoming, abrupt and not very friendly. Kind of leaves a bad taste to the start of the vacation. Found a used bandaid and plastic bag on the floor by the soaker tub.

Great central location. Good starting point for hikes. Very pleased with the suite: big, cozy, comfy bed, good shower. Nice interior design. Equipped with a microwave, fridge, coffee machine, electric kettle, a sofa and 2 tv's. Nice little terrace area.

Some plates, bowls and cutlery would have been great. We asked for bowls, and we got helped out with bowls out of cardboard paper for our breakfast cereals. Which is better than none of course.

We were staying in the loft suite that is supposed to accommodate up to 6 people. Great location. Very comfortable beds. Good to have WC and wash hand basin adjacent to the upstairs part of the loft bedroom [though why not install a shower in there as well?]. Parking outside. Nice Italian restaurant downstairs.

Why not put some hooks in bathrooms to hang towels - nowhere to hang them to dry. Also we were in a unit that allegedly could accommodate 6 people but cannot imagine how squashed that would be [although fortunately there were only 3 of us]. There was no storage nor drawers for belonging downstairs. Only very limited clothes hangers available throughout. Probably fine if staying for just 1 or 2 nights. Also some blinds or curtains at all the windows would be good so not woken up by early morning light.

We had a king suite and the unit size was very large and comfortable with a separate bedroom and sitting room, with the bathroom in between. We had a ground floor unit, so it was very accessible from the parking lot. We had a small deck, which we used once. Overall, the room facilities were nicely set up for our stay. We did not eat at the attached Italian restaurant, but it looked nice enough. Waterton is a small place, so the hotel is within walking distance of all restaurants and shops.

The air conditioning unit worked great but was very loud. Definitely gets some getting used to if you don’t like noise when trying to sleep.

The location is fantastic, and the hotel itself is very nice. We stayed in a Deluxe Room with a sofa bed for the kids, while my wife and I enjoyed the main room with chimney and great bed, it was very cozy and relaxing. We had dinner at the Italian restaurant, which was also delicious. Highly recommended, whether for a quick getaway with the family or as a couple.

Unfortunately there was no breakfast service so we needed to go and visit the other hotel opened in town, so we needed to dressed up and hop into the car to get breakfast.

This was a great place to stay with a family-the loft suite had a lot of room for 2 adults and 2 teenagers. The hotel is in a great spot-short walk to town, the beach, and several hike trailheads.

There were 2 windows without any window coverings, and so it was a bit hard to sleep in the mornings. The AC unit worked great for the main floor, but a fan on the top floor would have made it a bit less hot.

I liked how renovated and modern the property was and I really appreciated the cleanliness. There was not a single dust speck anywhere in our room. The staff was incredibly progressional & the entire stay was very pleasant. Genuinely, very relaxing.

The hotel is a bit steep price wise. I’m not sure id return to Waterton in the future. There is not much to do in Waterton besides hiking. A few businesses were closed on our arrival and didn’t open throughout our stay, which impacted our ability to enjoy the small town.

The rooms where very spacious and clean. The bathroom with shower was wonderful. Personnel was very helpful and friendly. The location was perfect and everything was exactly as described.

The fold-out bed was ok for our two children, but I would not recommend it for an adult. House keeping was included but they did not enter unless requested (which is fine). It was not very clear to us how we should exactly request them to clean the room.