This property offers elegance and beauty to the eyes. Dinner was lovely but a bit out dated and could have some great menu options such as few pasta dishes maybe go international with a butter chicken or penne vodka or a Cantonese chow Mein . Other than that the staff is great . The breakfast compared to other hotels in the area is far better than the cookie cutter continental breakfast. Room for improvement but never the less better .

I thought that the property could use some maintenance and the WiFi in the rooms is not enough. Offer regular tv at least . Some amenities were skimpy at best and the soaker tub drain did not work and having staff fix it during our stay seemed a bit strange . I was disappointed that we had only two small towels and the one floor towel was stepped on by the staff while trying to fix the tub . I’m grateful to be able to stay but I think that the management should read the reviews and do some serious improvement lists . At least have the hallway carpets cleaned . How many people have to mention it .

The location is peaceful and relaxing, perfectly located for my course in Orangeville over the weekend. The staff were very pleasant and happy to go above and beyond to help where needed. The rooms were well decorated and I would definitely stay here again!

The breakfast was lacking... but as a complimentary service I cannot complain. Who doesn't love fruit and doughnuts in the morning? I would ask that they turn off or tone down the music in the hallways... it doesn't fit the peaceful nature of the location and was quite off-putting.

Checkin was a breeze, the staff was very helpful and very accommodating in all aspects of my stay. I particularly appreciated that I was able to checkout late, and that they offered to bring breakfast to my room (I had to attend an early online meeting). The setting of the property is absolutely gorgeous and a true "winter wonderland" (it must be even prettier in the summer). The wifi was the fastest wifi I had at any hotel, ever.

This is a matter of taste to some extent, but I do feel that for some parts of the property, form/looks was too highly prioritized over function/comfort. For example, the bathroom looks gorgeous, but due to the marble floor without a rug it is quite cold. The breakfast area has very wide chairs that make the area an absolute delight for the eyes, but the chairs are rather uncomfortable. None of these would keep me from staying at this hotel again. And, as said, it is a bit of a matter of taste.

The staff were extremely attentive and made sure my stay was a 10++++. I was given essential oils for the room and a bath bomb to enjoy, plus fruit and goodies in my fridge and they made sure I had a meal upon my arrival as I traveled in a snow storm to get there. If that weren't enough, I had an excellent breakfast, with a late check out and they even clean the snow off my car and pulled it up to door for me. I cannot say enough good things about my stay. Absolutely brilliant! **Note** Review is from Lori.. and not as shown under my husband, Giuseppe... :)

Loved everything!!

Location was gorgeous with wide open spaces surrounding the site. The room was large and comfortable. The bed was also comfortable. Breakfast was okay…. It was buffet style and not very warm.

There were a number of issues with the resort. In the middle of the foyer, the floor was cracked such that it was blocked so that guest did not trip on the crack. The elevator’s only light was an industrial flashlight on the floor. Plus there were a number of other smaller details that made you question that this was a ‘luxury resort’. Despite this I would return, hoping the issues had been addressed.

Big private land with trail, hotel room is very clean, breakfast is very good, now they servie apple, egg, sausage and bacon for breakfast, and I think they take advise from reviews, plenty of food for breakfast. The staffs are very kind and always had smile on their face and inqiry about your stay, they care about the guest. One of the best hotel I have ever live in.

Only one luggage cart, hotel door and elevator door are small

The staff was amazing; from the front desk, to housekeeping, to the servers, and the Sommelier, everyone went out of their way to make our stay the best possible. The restaurant was fantastic! We had dinner and brunch there, and both were wonderful. The continental breakfast had a wide variety of options. The hotel is beautiful. Location was secluded, but close enough to town to make it not feel too remote.

The property and staff were exceptional! We were visiting under extremely difficult circumstances. Nigel, Scott along with all the entire team went above and beyond with all requests we made and our time here was made considerably easier

Nothing at all. It was perfect on all fronts.

The room was excellent, the staff was attentive and sent a complementary fruits and chocolates for my birthday. The resort is nice and clean. Awesome trail at the island lake conservation area 10 minutes drive from the hotel.

Breakfast could be better, pretty limited section, the server didn’t have salt and pepper, also please buy a high chair for babies. :)

Loved the location, great view over a smalll gully. Near Orangeville and surrounding wineries so can do some drinkies before (beer across the road is great). Restaurant was fabulous - definitely book before arrival. Checkin process easy and of five star quality.

Only think was the design of the shower (water pools of floor) and the bedding which was not to the quality of the rest of the hotel.