Breakfast was good and location of hotel was very good close to restaurant's.

Toilet backed up, ran out of toilet paper and blackout shade would not retrack

everything, convenient, shuttle to Miami cruise port, great service, clean. when I come to Miami again, I will stay here

nothing

Great place to stay in Miami. Located in the very heart of the prestigious district of Brickell, literally a minute to a Brickell loop that can get you to lots of places completely free of charge. Breakfasts were quite monotonous and yet still much better than in most hotels in the US, there was perfectly enough food for everybody not to leave hungry (self-made waffles was a great option). What I loved about the hotel was that they only charged a deposit of 50 USD per the whole stay (not per day) and did return all the money within a week after check-out. The room was quite big, very clean and a pleasure to stay in with 2 cozy bath robes provided. Free water with lemon and lime is available all the time at the front desk.

Pool was closed for renovation, but we had been informed about it at the point of making a reservation, so no surprise. The hotel provided everyday free on-demand pool passes to another Hilton network hotel, which was located around 30 min walking distance.

This hotel was conveniently located to and from our cruise port. Transportation was very easy to port from hotel and from port to hotel after cruise as we allowed an extra day to get home. Would book at this hotel again for another cruise or to get to South Beach.

Can't think of anything.

It’s was very beautiful and in a great neighborhood very very safe !

Location was great it was close to the port. Walking distance to restaurants, free happy hour drink. Coffee, fruit infused water, tea and hot chocolate in the lobby. Excellent staff and clean rooms.

I didn't have anything that I didn't like. I've stayed at this hotel multiple times. Each time I've stayed here has been a wonderful experience.

Perfect location near the airport and miami port, clean, breakfast was good especially the waffles, comfortable bed, nice view, good pool, everything you need in walking distance (mall, grocery store, coffee, food). The people at the desk are friendly and they do their job well. The man downstairs at the desk was helpful with information on public transport.

I would like better coffee. And it would be nice if the hotel would response to mails (inquiries). It takes too long to answer and the answer does not match the question either….

The room was perfect; clean and comfortable. Location was also good. Breakfast can be improve with more variety of products; hot and cold, and fruit. For a Hampton by Hilton I would expect a better place for breakfast

Breakfast, as I said before

large rooms, friendly and helpful staff at reception, great breakfast

cleaning staff speaks only Spanish - I acknowledge that it is cheaper to have staff not being US citizens but I would expect that a hotel like this requires at least minimal English knowledge from their staff even in Miami

Loved the location and room was very comfortable, spacious with beautiful decor

The shuttle service for the cruise port left us behind even after we registered for it and we’re waiting before the leave time