Food and hospitality

The person who called me to ask to check out my room was so arrogant , I requested for a late check out of 30 mins extra and I am even ready to pay what they demand ..he was not even ready to listen to me ..I am ok even if they deny it by saying sorry, we are fully booked etc..he was arrogant and said it’s the property policy etc, i didn’t argue and check out and got in to a decent hotel nearby for half a day..I will try to avoid booking again coz of the arrogance of the front office people who called and asked to vacate the room immediately..They should have convey it in a polite way..

The location is absolutely ideal, situated conveniently close to Temple One of the standout features of my stay was the breakfast. The variety and quality of the food were impressive, with fresh, delicious options that catered to different tastes and dietary needs. The staff at this hotel truly deserve special mention. From the moment I arrived, I was greeted with warm smiles and a genuine willingness to assist. The service was consistently outstanding, with the staff going above and beyond to ensure my comfort and satisfaction.

All the bed sizes are the same, but Booking.com charged me differently for my rooms. I don't understand why this happened, and it left me a little bit disappointed.

My family and I, (10 of us), stayed at Gokulam Park last week, as part of our temple visit. Every member of the hotel team was very hospitable, kind and gracious. Special thanks to Ms. Gopika and Mr.Sachin, who went our of their way to make us feel comfortable. We were not sure of what to expect since it is our first time at a Gokulam property, and that we had an infant with us. But the team was extremely supportive and professional, taking care of every detail. They are impeccable when it comes to quality, customer service, cleanliness, F&B, process and management. Highly recommend this property!

None I could take note of

We have not opted for Breakfast, so I cannot tell about quality of food. Excellent hospitality shown by all people, especially front desk staff. very clean room, good space, relaxing atmosphere. It was raining heavily, hotel staff arranged Guruvayoor temple dropping by their Electric vehicle (TATA NEXUS). We enjoyed staying in this property for 2 days. Looking forward to stay in future, while we visit Guruvayoor temple. Ample car parking space available.

Reaching the hotel bit confusing.

Great food and excellent service. Just a tiny suggestion. Pls be more meticulous about cleaning. The taps were not polished. Inside of the elevator doors had finger marks and smudges. The steel needs to be polished In the bathroom— I could see yellowing of the caulk like in the sink, the plate over the knobs in the shower were loose. Maintenance is key to get returning clients The food is top notch.. the best idly I have ever eaten in my life and service is excellent.

The friendliness and service oriented approach of your staff and the cleanliness of the hotel. However, some areas have a faint strange odour that you may wish to look into. The rooms were nice and spacious and service was very quick. The breakfast was nice.

The hotel location and approach from the highway can be a bit confusing and since you do not yet have boards guiding the guests, I suggest you send out some detailed instructions in advance to guests who book with you.

The hotel was very good. The rooms were aesthetically done. The buffet breakfast was also good. The location is excellent with a lot of open space unlike the hotels near the temple. They offer a free pickup and drop to the temple which is very convenient. The staff at the reception were always pleasant and helpful.Gopika needs a special mention here.We will definitely stay here the next time we visit Guruvayoor.

The hotel was located near the temple ,the rooms were clean and the facilities they provided (shuttle service to the temple to and fro ) were very helpful. And the food quality and taste was very good .

Service in the restaurant was taking a long time.and washroom can be bit large it was too small other than that everything is fine .

From the very security, front office, room service , drop to the temple, Lord, I do not know how you guys manage to do all these just to satisfy your customers It's just amazing. From the GM to the Guard and driver, all are extremely courteous and gentle, qualified and professional in their approach Bravo team Gokulam

Good hotel, clean surroundings, plenty of parking, good comfortable rooms. Overall it was a good and pleasant stay.

Orders were catered to but some items were different from what was ordered. The response time to requests was a bit tardy. The hotel's approach is risky so you have to be careful.