The staff! My car broke down when I tried to leave, and they went way beyond the call of duty, to help me out during this stressful event. In fact, Anely at the front desk brought in her mechanic boyfriend to help me get my car started when other mechanics I’d paid for failed to fix the issue. These new mechanics refused to let me pay (who does that, in this day and age?!). Throughout all of this the terrific, baggage handlers, where amazing too! My car was packed to the nines, with cats and personal items, and they emptied, and repacked everything up, over and over again. muchos gracias 🤗🥰

nothing

Close to the bus station - the hotel provides a shuttle to get there.

Dated rooms and hotel in general. Gym equipment in a state of disrepair (normal in Mexico). Unremarkable stay.

little bit old the building, and the parking car was a mess.

Hotel is close to the airport and I believe they offer a free shuttle.

No flexibility for check in, even 25 minutes before 3PM.

Basic, clean & served the purpose.

A bit basic but not in a negative way.

Nice pool area, comfortable beds

Could be pet friendlier

The bed felt very luxurious & comfortable. We had the air conditioning set quite cool so we could enjoy the big, warm duvet. There were two of each soft & firm pillows. Lots of water pressure in the shower. We opted for breakfast included & were pleased with the options. The hotel & staff maintained good strict covid protocols, & we felt safe.

The pool area was great and the pool was heated so we could swim comfortably until 10pm. The room was comfortable and clean. The restaurant had a good menu. And the staff were friendly and helpful.

Nothing at all.

I thought 315 pesos per pet was a bit high.

The swimming pool courtyard area is actually very beautiful and has many outdoor seating and tables that allowed us to bring in food from outside and sit comfortably. This was a quick stop over on a road trip and was sufficient in every way.