We loved the Korean-style breakfast that was served every morning it was such a treat and really a great way to start the day. The beds were so comfy after leaving I wish I knew where they got their comforters because I want one at home. The room was clean and the location turned out to be great. We had never been to Korea before so when selecting we did not know what to expect about anything including the location. We used the laundry facilities while there and one of the dryers did not seem to be working correctly. We had never traveled out of the country before so it took a minute to figure out the water in the shower but loved the shower in the ceiling and the warm toilet seats and bidet

The booking listing stated that the staff spoke English and while they did a little and we were able to communicate our needs, I felt they were uncomfortable dealing with us. While they were not unfriendly by any means, they did seem to avoid eye contact with us unless we went up to the desk for a specific issue. Hopefully, you will understand this..when staying someplace for 9 days, its nice to be greeted friendly after a couple of days because you have been there long enough for the staff to be a little more familiar with you not being a complete stranger especially when you are in a foreign country for the first time.

The front desk staff is fluent in English. The breakfast was satisfying and there were great choices and variety, the only thing you were not allowed to take out. I see it as a delicious, huge, satisfying, and hearty meal for the day. I was very impressed by the staff's hospitality and friendliness. I was in awe of how the breakfast was very delicious each morning. The room staff supplied water daily and clean linens, ensuring you had a clean room. The staff went beyond to ensure visitors had a rewarding experience. The staff was very caring and courteous, from the front desk to every staff at the hotel, they treated everyone with care, I would use this hotel again for my second trip. This clean hotel supplies guests with nightgowns, tea, coffee, and bathroom essentials daily. This hotel exceeded my expectations comparing other hotels I had visited. There were many places to eat or dine very close, plus there is a shopping Mall very close, which is called the Bupyeong Mall, and transportation is very close, like 3 to 5 mins or even less. The location of the hotel exceeds my desires. There is even a Police Station or Precinct on the same block. The only thing I had to take the train to my conferences but nevertheless. I received assistance and directions when I needed to ask a question. Overall, my trip was awesome and by asking questions, there was always someone around that could communicate in English, especially the younger generations.

Nice hotel, clean, breakfast included and varied, towels and water everyday, coffee, tea, soap at will. Convenient stores, restaurants in the area.

During traffic hours ICN airport located 45kms away can take from 1h15 to 1h45mns. Same to get to center of Seoul for visitd or sightseeing. Just plan Head, public transport are convenient, one thing Google maps are restricted, must use Naver maps, K Ride instead of Uber, English speaking can be weak with older generation, younger generations is more fluent. Koreans people are polite, respectful and kind. I loved my 6 days in Korea. Thanks Korea!

my first time staying in incheon and this is one of the best places i have stayed! clean and aircon is cooling for the hot weather. the location is good but you will need to figure out how to get to the lifts. my suggestion is that when coming by train from incheon airport (stop at gyeyang and change lines to incheon 1 to go to bupyeong station), exit at exit 6 the lift on the platform and it brings you to the ground floor where you can cross the road to head to the hotel. When heading back to the airport, take the lift at exit 5 and walk past the shops until to see artbox, then walk until the end to find the lift to the station platform. It is a kinda a maze but trust the process to find the lifts if you have a luggage with you. breakfast was great each day! korean cafeteria style and washing machines at level 1 (have to pay) so that you can wash your clothes throughout your stay. there is a drying line in the bathroom as well to dry your clothes. lotte mart nearby and good shopping area in basement of the train station nearby! room is big enough for two and big luggages. room space under the bed to put your luggage to give more space.

the lifts are rather slow and despite having 2 lifts for higher floors, it moves slowly and you usually have to wait a long time and once the lift arrive your level, the lift are full (if it is peak time). location is good but far to seoul and airport (one hour each), but good for incheon. other than this, this is good stay for the price!

Hotel is next to metro and railway station including shopping centre, take exit no 3.Incheon Bupyeong is 50 minutes from Seoul centre were all the sightseeing is. INCHEON at the end of the METRO LINE 1 is only 20 minutes away and a very interesting destination,lots to do and see,you are at the seaside .Many eateries around the hotel and in the food court of the shoppingcentre. Staff is very professional, check in and out is a breeze

They did some tile replacement in the lobby and in front of the lifts in several floors, it was announced everywhere, they kept the noise and dust to a minimum. Health and safety is important, just bad luck for me that I was there at the time. Breakfast could have had more choices but is was OK and it was free

Location is perfect with subway station Bupyeong just one door step away from the hotel entrance. Also Lotte mart, McDonalds and many other shops are just across the street. Rooms for 2 are not that spacious but clean and provide all basic necessities like a fridge, hairdryer,, safety box and a water kettle. The reception provides some laundrymats for self service and you can get your shower amenities. Staff is firendly and helpfull, Although communication in English can be hard sometimes, but using online translation with your mobile phone is very effective most of the times. The buffet breakfast is quite ok, with some tradiotional local food,, not that much choice for vegetarians though, nice staff and plenty of seats. 30 minutes from Gimpo airport, and roughly 1 hour from Incheon airport by subway and airport train.

We asked for additional pillows, but got only one, while another one would be provided the next day only. For such a big hotel I'd expect pillows to be readily available.

Breakfast was a simple selection: Korean light soup, rice, bananas, seaweed salad, shredded cabbage with dressing, stir fried meat, potato salad, toast, butter, jam. Machine coffee, orange juice. Spacious and bright dining room, bustling with people. Location is unbeatable, steps away from bupyeong station. The mall attached to the station has a large lottemart (supermarket), Muji, Uniqlo, daiso. The basement of the mall has some food options too. Walk a little bit (500m) to get to very popular eat/drink locations, filled with young Koreans even on week nights. There is also a seafood soup street that has shops that are open 24 hours. Closed luggages can go under the bed, smart and nifty. Bathrooms are very efficiently Japanese design, compact and clean.

Not out of expectations, but it was very tight in the room for 2 people who need to open luggage. Elevators are inefficient, each elevator has their own button.

I had planned on seeing different parts of the country, but I liked this hotel, so I booked it again after having been somewhere else for four days. This time I am making the rating 10, because I was quite glad to be there. I really appreciated having a safe haven to retreat to, due to hilarious travel anxiety. For this I'm thankful. (Check out my other review for general details.) What made me come back was also the breakfast. At first had assumed it would be like "meh, hotel food", but it was fairly good. As someone on a paleo diet, it took a bit of selection, but they always had something I could eat. These were not just cheap ingredients either. It says it is a three star hotel here on booking.com, and two on the sign at the hotel entrance, but it felt like a luxury hotel that to me is perfectly competitive with any other place. When checking in, the lady asked me if I need towels every day. I said every second day is enough, but I'd like the water every day. I had assumed a preference like that would not "get through" in a big establishment like that, especially since it didn't really matter. It's more effort to execute a specific preference for one room number than to just give everyone the same bag of towels. But sure enough the second day there was a bag with only water at my door. While I didn't specifically care about this, it felt nice that a request like this was being heeded in a big logistical operation like that. It gave me a sense of being taken seriously, of the hotel bureaucracy not just being a wall that you can't affect. Although I felt a bit bad about it. I would have been fine with them saving energy and just giving me the towels every day, instead of the cleaning staff having to keep track of a special request for one room. There's plenty to do in he Bupyeong area, and central Seoul is only one (albeit long) train ride away. I liked the area.

For the negative aspects, check out my other review of the same hotel. They were about the same. The rooms are indeed quite small at the first impression, but you get used to it. It was cozy after that. The elevators can be a bit of a wait, plan that in if you check out last minute. The reception people can be a bit cold with following their rules and making sure you meet the right criteria.

First off let me say that this is a very nice hotel. The staff is wonderful, the rooms are nice and the breakfast is legendary, seriously its so good. Every morning these sweet Korean ladys cook up a lot of traditional dishes in a big breakfast buffet and its so good, and they are so nice and happy. Honestly its wonderful. Unfortunately the location was difficult for me. I know this is not really the hotels fault but it felt so remote and far away from the middle of the city that i felt a little isolated.

Hotel is located metro station Bupyeong. Reception and staff are attentive. Laundry and water dispensers are available at Lobby level. Economy twin room was small but well- equipped with clothes hangers and tv. Space sufficient for backpacks but not huge luggage. Breakfast had Korean options which was yummy. And a Western salad, white bread (only spread is strawberry jam and butter) and creamy soup. Eco- friendly/- toiletries only if you need. Pick up at lobby. Convenience stores, McDonalds, Baskin Robins, Lotte Mart all just 50m away.

Air in room is very dry. However, humidifier available in room.