The Westin Josun hotel's location is superb and next to an historic monument, called the HWANGUDAN ALTAR. Our room had a direct view of this altar and it was awesome. Reception and all staff were superb, spoke good English and very helpful/courteous. Minutes walk to iconic shopping areas like Myeong Dong, underground shopping streets and 2 subway stations nearby. Easy access to other Seoul areas by the efficient Metro subway system.

Cleaning however needs to be improved. Whilst the cleaning crew made the beds and cleaned the toilets nicely everyday, I noticed that the floors were never vacuumed, hence full of hair and probably dust which caused my feet to itch walking on the carpets (with slippers on)

We love where the hotel is located, right next to Lotte Main store, Lotte Young Plaza, and Lotte Department store, and across the street, you find yourself at the beginning of the Myeong-dong area where all the street food, good restaurants, young and fashionable stuffs, skincare shops, their local fashion brands are. It is also a 20mins walk to our day tour meeting point. We did not take any public transport, except for the airport limousine, which stopped right at the doorstep of the hotel. Other hotels have their stops away from their lobby, unlike this one. You do not have to worry about rain, and the hotel concierge will even help with the luggage, together with the driver. From another entrance to the hotel, you simply cross a small street to reach the subway station entrance. That is the linkway bringing you to many different exits, so check the map when you are near the exit entrance. Our breakfast is on the top floor where their lounge is, and you can order your freshly cooked egg the way you like it done, unlike other hotels where you see egg stations, this one is done out of sight in their kitchen. The abalone porridge they serve is delicious and fresh! We tried other restaurants like Sushi (next to the lounge), and Italian on the Lower Level (LL). I would say they are a little bit localized, but we didn't mind that, as it still tastes delicious. A little letdown on the Crème Brûlée at the Italian restaurant thou their chef tried to make the sugar more caramelized, but it just wasn't as good as those we have had at other places outside Korea. The room is spacious and very comfortable with adequate hangers (I know this is often under-appreciated), and they offer turndown service as well. It is also worth mentioning that all their team speaks good English. I would highly recommend this hotel and will definitely stay with them when I visit again.

All the entrance to the subway station are stairs, if you want to look for escalator, you need to walk further. This is not the hotel's issue, but more of how Korea subway is like, so if you have weak knees, maybe use other mode of transport instead.

Location and besides we were closed to the center the noise was not a concern, it was perfect.

Last day we found a a bug in our bed which bite me and my husband legs.

The room itself was quiet. The hotel is only a couple of blocks from the bustling Myeongdong "street food carts" area. It was easy to get from the airport to Seoul Station by train and then catch a subway for only one stop to City Hall Station which is very close to the hotel. Unfortunately there was a family on the same floor who let their children run in the hall and yell up until 2am. Since I had booked tours that left early every morning the short nights of sleep took a toll. As a kind suggestion......maybe hotel staff can place families with many children on the same floor as other families with children.

From the entrace staff to the reception everyone so welcoming and friendly. Great location close to markets and shopping. Very good breakfast on 20th floor. Room spacious and very neat. And the cocktails on the ground floor, don’t miss that.

Nothing at all

The Westin Josun in the heart of Seoul truly sets the gold standard of five-star hospitality — luxury with heart and perfection in every detail with service that makes you feel like royalty. As frequent travelers, our stay at The Westin Josun Seoul was exceptional from start to finish — effortless luxury, flawless service, and genuine warmth throughout. It was our first visit to South Korea, and the staff went above and beyond to make it unforgettable. Special thanks to Jinny, concierge, for arranging our travel to Busan and helping us discover unique experiences and the most exquisite cafés in both Seoul and Busan. Thank you also to William, concierge, for curating amazing dining experiences and sharing insights into Korean culture — those thoughtful touches made all the difference. The location is unbeatable — within walking distance of restaurants/cafes, the Myeongdong and Namdaemun Market, Lotte Department Stores, Myeongdong Cathedral, the Imperial Palaces, and Cheonggyecheon Stream. The gym is top-tier, with professional group fitness classes and a full range of equipment. Thank you to Ian, trainee, for always greeting me with a smile, assisting with machines, and offering water and towels — such wonderful service. The Westin Club Lounge offers gourmet and comfort food, cocktails and a perfect view of the city of Seoul. Breakfast was international. The food choices were delicious and the espresso was flawless — full-bodied and perfectly extracted. The beds were very comfortable and the Westin offers a lavender balm oil for a restful sleep experience. The doormen were consistently professional and helpful with taxis and transfers. A special thank-you to Clayton for making our airport and train travel seamless. If you want a truly memorable five-star experience, stay at The Westin Josun Seoul. The level of care, refinement, and attention to detail here is unmatched — this hotel exceeds every expectation.

The Property was extremely nice, the rooms were very comfortable (especially the king size beds!), with food and the bar being at the highest level. But for me the highlight has to be the service - the Concierge team, front desk team, and all the personnel involved in the day-to-day operations. I’ve visited many places across continents, yet that was the best, kindest, and most helpful team I’ve encountered around the globe. I can say nothing but praise for the entire hotel stuff - job extremely well done!

It’s our ‘to stay at’ hotel each time we are in Seoul. It is conveniently located at Myeongdong with key subway lines to move to other areas.

The room is a bit jaded now, thought it is still clean. The price is on the steep side probably due to its branding and location post Covid.

The location is excellent. Everything you need is close to you. The view was great. The staff were very nice and helpful. The airport limousine bus stop at the Hotel.

I can hear my neighbor. The hotel is a bit old.

You literally can not have a better location than tje Westin Josun in central Seoul. It is close to everything you could want to see. The staff is excellent, and housekeeping is impeccable. Very responsive to any requests, and always pleasant. During our stay, we had room service for breakfast, a buffet lunch at Aria, lunch at Rubica and dinner at Ninth Gate. All were quite good. We also got snacks at the Joson Deli which were delicious.

It's an older building and the bathrooms could do with an update. But even so, everything is well maintained.