The location is central. It's close to a metro station and some bars, restaurants. Although the room is a little bit smaller side, it's okay for 2 person. The cleaness is very good and the shower is very nice. And the staff is very helpful. I forget a lot of money in the safe at room. They kept it for me. Thank you for their honesty.

Breakfast could be better. There are not much choices.

The location of the hotel is really good. It is close to the metro station and there are plenty of restaurants nearby.

Probably the fact that there is only 1 washing machine and 1 dryer does doing your laundry a bit challenging as you have to make sure you did your washing in a less busy time of the day.

Location is great. Close to city hall station, underground shopping centre and short walk to markets. Arrived late and shower not working, fixed so quickly

Breakfast not worth the money

The hotel is located in a central area, just steps away from a 7-Eleven store and several restaurants. It's also an easy walk to the city center. The room was spacious, clean, and modern. I especially want to highlight the mattress, which was incredibly comfortable and large. I want to extend a special thanks to the receptionists who promptly assisted me in recovering my lost bag from a bus. They contacted the bus company and did everything they could to help me as soon as I arrived for check-in. They also helped me arrange and book taxi drivers, which was very helpful during my first days there. I can't thank them enough for all their support. As a female solo traveler, this was my first trip, and I can confidently say that this hotel was the best choice for my initial days in South Korea.

The breakfast could have more vegetarian/vegan options and it could be more varied.

Location and spacious room. 7eleven and gs25 nearby. Neareast subway station is city hall. Myeongdong and Namdaemun market walking distance (10mins). To get to the hotel is easy from Incheon airport by taking bus 6701 stop at City hall plaza hotel and 5mins walking distance to Thomas hotel. Staffs are friendly and helpful. Requested early check in with additional charges.

located at the main street/centre place and many nearby restaurants. near to Gwanghamun and Gyeongbuk Palace also convenient stores like 7E on both side of hotel and GS25. all can access by bus and subway which only 3 minutes away. cleaning lady clean and change towels every morning. have a lovely stay in here. also there’s a korea post office nearby like only 2 minutes for those that over-shopping and need keep their luggage light. I posted mine by EMS (express post) only took 5 days from KR to MY. use hotel address and number (asked permission from receptionist). overall everything was great!

None

During our trip to Asia, we stayed twice at this place, and at the second time arriving there, we felt like coming back home! :) The hotel is in a very lively part of Seoul, which means it is very easy to find great Korean restaurants just around the corner. The hotel is also very close to the City Hall metro station, from where you can go pretty much anywhere. Better, the hotel is close to one of the palaces (Deoksugung), and you can take a nice 15min walk to reach the largest palace (Gyeongbokgung). Talking facilities, I was really impressed, because the superior double room was super spacious and well equipped. The shower was great, and we felt really comfortable in our room. It was a delight! Finally, the staff was also very helpful and nice! They booked taxis for us, and they also kept our luggage for us after check-out for a couple of hours. Maybe one quick trip: it does pay off to learn to use the express train from the Incheon airport to the hotel (connecting at Seoul station through line 1), it is quite straightforward and it will cost way less than the 85,000 won the international taxi charges!

The breakfast hours were too early for us. We would had loved to try it, but the last order was at 8h30! I would suggest to extend it until 10am. Another small issue we had was regarding laundry. I find it nice that the hotel offers machines that you can pay and use, but it would have been a better experience if the hotel also provided (or sold) the soap charge. We had to buy a HUGE package of soap for one single go, and we ended up abandoning the product there. We would had gladly paid for the charge of soap at the reception to avoid the hassle of google translating at the convenience store to find the product + buying it in large quantity.

Japanese style toilet but button a bit fidly, still can't figure out flush button but it auto flush when u get off. Washing machine n dryer is around 3000 won each. The credit card payment need better explanation. Basically you actually need to press on the screen the "3000" then it will ask to ok the transaction so u press the option on the left. Then it will process the transaction n u choose Ur machine setting before you press start. Location is close to cafes, restaurants n station. If u gt big luggage then there's only elevator on exit 2 of City Hall station so u need to walk a bit further n use the crosswalks.

It's just me but the handwash bottle dispense quite a lot everytime I squeeze so I feel like it's such a waste. Pillow is too soft for me lol. But no complaints for my stay.

The hotel staff was extremely nice, helpful, and well-versed in multiple languages. Our rooms were always tended to, and the free daily water bottles were very much appreciated. There is a café conveniently connected to the lobby, but we stayed during the Chuseok holiday, so it wasn't open. Breakfast is cheap and filling, if your reservation didn't include it for free. You just have to go to the lobby and pay for your breakfast tickets there. The microwave, ice machine, and cheap laundry on the 12th floor were very useful as well. You can get laundry detergent from the vending machine in the lobby for cheap. The currency exchange machine in the lobby has a great and cheap exchange rate. There are several restaurants within walking distance and are foreigner-friendly. For more basic needs, there are three 7-Elevens around each corner of the hotel. The hotel also has a shuttle you can use. The subway entrance and bus stops are very close by, as well. Overall, this hotel was very comfortable and accommodating. I definitely recommend this hotel for those staying in or visiting Myeongdong.

Location: - Very convenient and very near to City Hall station. - Many nice eating places just within walking distance. - Quite a few convenient stores like 7-Eleven and GS25 are located near the hotel. Staff: - Asked for extra pillows (too flat!), and they were brought to us. - Requested to fix the toilet bowl, and it was done immediately. Room: - We booked 2 rooms (triple and double), and every day, the housekeeping cleaned the rooms without fail. Very neat and also provide 2 bottles of water every day. - The toilets are very clean, and the bedsheets are clean. - The size of the rooms are big for Korean hotels standard.

Staff: - I asked for additional 1hr late checkout and was told the rate was KRW11,000. I asked of this could be waived since I stayed there for 7 consecutive nights but the reply was a "NO". Very inflexible. - I asked the staff for help to call taxis but he refused, saying that I should download the app and do it myself. However the app was in Korean and it was a challenge for me. Quite disappointed that the staff was not helpful and wasted 45min of my previous time. - Should also train the staff to speak English since many guests are from international.