Room was clean and bed comfortable, we don’t offen have breakfast but on the occasions we have nothing disappointed, We always eat in restaurant in evening, limited choice but all really recommended. Again staff excellent both front of house and kitchen!

Can’t fault anything From walking in to leaving, staff very welcoming, service very good and on several occasions the manager has been on reception and welcomed us back!

Room was clean and a good size.

I was so disappointed that they didn't cater for gluten intolerance, which is very unusual these days. It made meal choices very difficult and a bit hit and miss. Every meal was with frites...no fresh vegetables at all, or new potatoes, and no plain steamed or boiled rice (it had wheat pre-added apparently)..such a shame. However, most of the waiting staff tried to be helpful. There were no gluten-free choices at breakfast (no gf cereal or bread). I just had the oranges and grapefruit each morning and took my own yoghurt to avoid cross-contamination. Otherwise a pleasant stay..

In the heart of the town right next to the Cathedral the accommodation was well placed. With secure on site parking it was perfect for motorcycles and cars. The staff were very friendly and accommodating and the place had a good vibe about it. The room was small but functional and looked over the courtyard where the vehicles were (added security). The bar and restaurant catered for all tastes and breakfast had a good selection of foods for all tastes.

The only niggle was the lack of tea and coffee facilities in the room, but to be fair, on request the staff were happy to provide hot water at least but you still needed to provide your own stash of drink sachets etc.

They the room every day! People working there for cleaning make a huge difference!!

Everything is ok. I would have love to have more fresh fruits for breakfast and fresh pressed juice. The patissery could be better. It is important to reflect French patisserie… A little bit far from the train station. Outside that, everything is really ok.

Always good value for money staying here and very convenient location for Le Shuttle. Staff very friendly, a good breakfast and secure parking. The evening meal was nice too.

Our room was a little smaller than usual but cosy all the same. One of the bedside lights was broken which we reported straight away. Fortunately the lighting in the room was ok so we managed.

We have stayed at this hotel as a stopover to and from the French Alps on many occasions so we know it well. It is well located, the rooms although compact are more than adequate and car parking, although requiring payment, and not guaranteed is relatively secure.

Our room had a significant carpet stain, there was a nearly finished toilet roll and one of our meals, Welsh Salmon was awful.

Rear courtyard room overlooking car park (sufficiency for a dozen vehicles). Warm and welcoming. A good, wide double bed.

There was a loud guest - Mimi le chat - apparently abandoned in the courtyard. She wailed loudly and often on our first night, less so the second night (we needed the window open, the room was so warm); she was much quieter the third night (a sore throat?). We saw her being petted and pick-up by staff on the Monday morning, realizing that she was NOT a stray. Bringing your cat to a hotel is a bit of a novelty (pets are allowed here!), but it has consequences if left out overnight!

We stayed twice, on the way to and from the Alps so this refers to both stays, we did the same last year. Bar service, breakfast and dinner on our return stay were all excellent. Although I grudge paying for parking it feels safe so it’s not a deal breaker. Staff in new uniforms too which looked good!

Only issue on our first stay was the chambermaids having an extended and loud conversation outside our bedroom door. On the second stay there was a large stain on the bedroom carpet floor.

For a British visitor fresh off the channel crossings this venue gets you out of the channel port mayhem and into real France. St Omer is an excellent town to visit with plenty of bars and restaurants of all levels to keep us happy. The hotel has it's own parking which you pay for, parking in the surrounding streets is free after 6pm and before 8am the following day. Great breakfast available in the morning.

The size of the rooms is acceptable for 2 people for one or at a push two nights but I would not want to spend a whole week there. Similarly the bathroom is on the small size, clean but small.

Great hotel right next to square and easy to find, small parking charge which we didn’t mind as gave secure parking for our motorcycles. Perfect location next to the main square and restaurants and a nice area downstairs for breakfast and a bar.

Found the room was slightly small compared to others we’d stayed in but very reasonably priced.