Modern and well-equipped apartment with smart floor plan. We had a nice view to the west, even from the bedroom, where there's direct access to a terrace. The kitchen has everything you need or even more (filter and Nespresso coffee machines, dishwasher, oven, microwave oven ...), sponges, clothes and detergents were prepared to be used and space is efficiently used. There's a complimentary washing machine in the house. The retractable couch is usable for two additional guests, but then it would get busy since it takes up almost all space in the living room part. We enjoyed all the benefits of modern smart TV, using our own apps and accounts. The retail shops (Billa, Spar) are only 100 meters away, and the bottom station of Matrei skilift is situated 300 meters away, so it can be easily accessed on foot. Of course, there's a vast space for skis and ski boots on the lower floor.

There was nothing in particular that we would really dislike, but I need to mention rather small closets. You also need to check for dishes and plates - we were missing espresso cups and soup plates but got latter without hesitation when we asked for them in the reception.

Very nicely furnished apartment (we were in a studio olin the bew building), we felt very comfortable and enjoyed the terrace as well. Great location, within walking distance to several supermarkets and also the bus stop. Just a short drive to many hiking trails. The studio apartment was just perfect for two people, would be crowded in case of 4 people staying. The washing machine in the building was great benefit that we made use of.

If anything could be better, it would be great to have more than one pot lid (would nake cooking easier), amd more than 4 plates of each type and more cutlery sets (we had 4 forks, 4 knives, 4 spoons and 2 teaspoons).

The apartmentis spacious, clean, well-equipped, comfortable and quiet. 1 min from the lift station (by car), 1 min from grocery shops (on foot).

The underfloor heating system is an elegant way to heat the apartment, and works properly, but makes it difficult to dry your ski suit and gloves when it snows. :)

Friendly staff, well-furnished room, large balcony, welcoming of dogs.

Due to orientation of the balcony, it was not possible to use the balcony for sitting on the afternoon due to high temperature; it would be appropriate to install some shading. The fee for a dog seemed quite high to us.

The view from the penthouse was amazing! Absolutely incredible apartment with great furnishings, lovely bathrooms, comfortable beds and soft bedding. Very friendly staff at reception. 3-4 min walk from Billa and Spar. Easy access to walking and biking routes. Perfect getaway for a family holiday.

We should've stayed longer:)

Panoramic view to the mountains, modern equipment, our own private sauna, comfy beds, the provided herbal shower gel smelled really nice.

Sometimes the children screamed loud at the camping nearby, and the kitchen knife was kinda dull.

Great mountain view from the balcony. Well-equipped kitchenette. Full size stove/oven, fridge. Kettle, toaster. Three big supermarkets within five minutes walk. Walk about 12 minutes for coffee in the centre of Matrei.

Expensive, compared to private flats in Osttirol - perhaps Virgental is at a premium? Not possible to contact the hotel before 3 p.m. on day of arrival, either by phone or at the hotel's reception. Impossible to talk to someone about early arrival.

Rather new, well equipped apartment in a ski area also great in the summer. Really close shops and a restaurant. Nice view on the mountains. Really liked the little sauna in the bathroom.

There is a Post inventory just across on the groundfloor of the neighbouring hotel. Is a bit noisy in the mornings when they are loading around 6 am.

+ Privacy was very good + New apartment + Two bathrooms

Parking space sometimes full in summer period

Everything was perfect, we stayed for a week in one of the apartments and it felt just like home.